Overview
Skills
Job Details
Title: Investigations Administrator - Onsite
Mandatory skills:
Investigation Administration,
Medical, Medical Licensing,
quality control, quality of care,
investigative meetings, process cases, investigation coordination,
case management, case tracking, case resolution, case processing,
data collection, data analysis, data management,
plan, organization, reports, calls, problem solving, multitask, compliance
Description:
Prioritizes, plans, organizes and conducts investigations.
Supports the Medical Consultant and Outside Medical Consultants to coordinate resources in their processing of cases.
Collects data and ensures quality control and timely completion of projects and cases.
Organizes cases that go before the client.
Responds to inquiries from licenses and complainants regarding investigations.
Organizes the investigations of allegations against osteopathic physicians in client concerning quality of care and professional conduct violations including sensitive issues such as substance abuse and sexual misconduct. Oversee investigative process, assignments, and work flow track status of all open cases and strive to open and process cases in a timely manner. Works to decrease the number of days it takes to resolve a case.
Incorporate guidance via the OSA statutes and rules as they apply to investigations.
Sends out materials for the client's review. Maintains high standards of accuracy and efficiency.
Reviews and edits reports from the investigative staff.
Prepare cases to go before the client. Work with the Senior Investigator, the Medical Consultant, and the ED to brief them on cases coming before the client.
Respond to calls from licensees and complainants regarding investigation and other duties as assigned.
Participates in investigative meetings to assess which cases are ready for the next client meeting.
Assists within the client where there is an open position or increased flow of work that exceeds the current staff's ability to handle the work load.
Become adept at understanding and utilizing Thentia software. Supports a "can do" attitude within a collaborative team.
Other duties as assigned as related to the position.
Minimum Education Level:
High School
Required Skills:
Organize and conduct investigations
collecting data
Basic computer skills
Preferred Skills:
Previous experience within the state
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
Contact Details :
VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008