Help Desk Support- Only candidates local to Wisconsin are eligible to apply

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - To 2026-06-30

Skills

sharepoint
OneDrive
Microsoft 365 suite
Exchange Online

Job Details

Role: Help Desk Support- Only candidates local to Wisconsin are eligible to apply.

Location: Madison, WI

Duration: 10 Months contract with possibility of extensions.

Note: Please note that this opportunity is open only to candidates who are current residents of Wisconsin

Top Skills & Years of Experience: (minimum 2-3 years)

  • 3 6 years experience in a Help Desk or IT support role with increasing responsibility.
  • Advanced experience with the Microsoft 365 suite, including Teams, Exchange Online, SharePoint, and OneDrive. 3-6 years experience.
  • Strong analytical and documentation skills and proven ability to lead technical troubleshooting sessions and resolve escalated tickets efficiently. 3-6 years experience.
  • Ability to work independently, prioritize tasks, and manage multiple priorities, including continuous improvement initiatives, in a fast-paced environment. 3- 6 years experience.

Nice to Have:

  • Familiarity with scripting languages such as PowerShell to automate support tasks.
  • Hands-on experience with Microsoft Intune, including compliance policies, and app deployment.
  • In-depth understanding of Windows 11, iOS, and endpoint security principles.

Additional details: Candidates must be able to lift computers and other related equipment up to 40 lbs.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.