Master Data Management Tool Administrator

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid and helped to avoid around 9 million tons of CO2 in FY 2023. With sales of USD 2.0 billion in FY 2023, Landis+Gyr employs around 6,900 talented people across five continents.

For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.

Join us at Landis+Gyr, where we manage energy better!

Purpose and Objective

Landis+Gyr is implementing a Global Master Data Management tool.

The MDM tool analyst will help to implement, integrate, manage and support this tool and its workflows, to ensure compliance with the MDM Governance and Quality requirements set by Landis+Gyr and its Global Data Owners.

Key Performance Indicators:

• Successful tool implementation project.
• SLA and User Satisfaction (ServiceNow Service Desk support queue).
• Change Requests implemented on time (approved ServiceNow Change Requests).
• MDM tool performance and health.

Core Areas of Responsibility/Accountability:

• Work with the partner selected by Landis+Gyr, to implement the MDM tool and its processes, following the defined Governance and Quality requirements, as well as integrate the MDM tool with SAP ERP and Microsoft Dynamics CRM.
• Define and implement the MDM tool Governance Principles following the Landis+Gyr' s Governance and Compliance requirements, and the vendor recommendations.
• Work with the MDM tool Owner and the Global Data Owners to define the MDM roadmap.
• Define and implement an MDM tool RACI, together with the MDM tool Owner.
• Define and Implement policies, processes, and technical measures to ensure the sustained health of the MDM tool.
• Ensure that the MDM tool and its architecture are prepared to support the future needs of Landis+Gyr.
• Perform the administration and maintenance tasks following the MDM tool Governance Principles.
• Manage the MDM tool access roles and permissions.
• Lead the yearly upgrade planning and execution tasks.
• Provide tier 1 and 2 support to MDM tool users.
• Work with the MDM tool vendor support team on the escalation and resolution of issues.
• Create and manage the internal MDM tool documentation.
• Work with Global IT and the Global Data Owners, to expand the MDM tool to additional Data Objects, countries and applications in the future, including the development of workflows, integrations and data validations.
• Translate technical complexities to Global Data Owners, ensuring understanding of design decisions.

Core Technical/Skills Competencies (ie. Programming language, PC tools mastery)

• MDM Tool Administration
• Workflow creation / development
• Integration with SAP ERP and a CRM platform
• Script development

Required Experience:

• At least 3 years of experience being an MDM tool administrator.
• Participation on at least one MDM tool implementation project where it was integrated with SAP ERP and a CRM platform.

Educational / Professional or Vocational Qualifications:

• Bachelor's degree is preferred but not required.

Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you've considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.

Pay is in the range of $67,100 - $100,287 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We stand for a workplace that nurtures growth, fosters connection, and embraces authenticity. We believe that fostering a community that values diversity isn't just a goal; it's a way of life. The real magic? That happens when a group of unique minds comes together - bring yours and #EnergizeYourCareer!

Job Title: Master Data Management Tool Administrator

Requisition ID: 20895

Location: