IT Infrastructure Support Specialist

  • Stollberg, SN
  • Posted 2 days ago | Updated 2 days ago

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 6 Month(s)

Skills

troubleshooting
maintenance
GxP
ISO
SQL
SAP

Job Details

Position : IT Infrastructure & Shop Floor Specialist

Location : Stollberg, Germany

Duration : 6 + Months

Key Responsibilities

  • Perform routine maintenance, troubleshooting, and repairs of IT hardware (e.g., servers, workstations, shop floor devices) in compliance with regulatory standards
  • Ensure uptime of critical systems in a regulated (e.g., GxP, ISO) production environment
  • Provide onsite IT support for production equipment, resolving technical issues promptly to minimize downtime
  • Collaborate with cross-functional teams (production, QA, engineering) to optimize shop floor IT systems
  • Support and troubleshoot area-specific applications, with a focus on ERP systems (SAP)
  • Ensure seamless integration of shop floor systems with SAP and other enterprise platforms
  • Manage and query MSSQL databases using SQL for data analysis and system optimization
  • Read and interpret existing code to support minor modifications or debugging
  • Collaborate with stakeholders to gather, document, and translate business needs into technical specifications
  • Adhere to regulatory guidelines (e.g., FDA, EU MDR) and maintain accurate records of IT processes and changes

Requirements

  • Bachelor s degree in Applied Business Informatics, Computer Science, or a related field
  • 3+ years in IT infrastructure support, preferably in regulated environments (pharma, medical devices manufacturing)
  • Hands-on experience with ERP systems (SAP) and shop floor IT systems
  • Proficiency in MSSQL/SQL and basic programming literacy (ability to read/understand code)
  • Knowledge of requirements engineering and system lifecycle management
  • Familiarity with ITIL processes and incident management
  • Fluent in German and English (written and spoken) to support local teams and SAP systems

Preferred Qualifications

  • Experience in GMP, ISO 13485, or similar regulated environments
  • Basic scripting skills (e.g., PowerShell, Python) for automation tasks

Strong problem-solving and communication skills for cross-departmental collaboration

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