Overview
Skills
Job Details
CTO Senior Systems Engineer Job Description
DTMB Network Services is seeking a Senior System Engineer resource to
provide design, engineering, technical, implementation support, process
design and service design package documentation for the Cisco Unified
Contact Center Express (UCCX). There are enhanced call routing & call
center agent/supervisor functional requirements that require a skilled
technical engineering resource. This resource will provide Level 2 and 3
technical support, training and knowledge transfer to the Telephony
Services staff. In addition, this resource will provide engineering and
technical support for the Cisco Unified Communications Manager (CUCM)
and Cisco Unity Connection (CUC).
Required Technology Skill Set:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connection (CUC): 5+ years