Overview
Skills
Job Details
The American Public Power Association (APPA) is looking for a Senior Director, Information Technology to lead association s overall IT strategy to implement secure systems that scale for future growth and technology needs. The Senior Director will direct all aspects of association s day-to-day IT operational activities to ensure systems, policies, and procedures support organizational priorities and overall IT strategy. Reporting to the Senior Vice President, Finance & Technology and CFO, the Senior Director will work closely with key stakeholders to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. The Senior Director, Information Technology supervises in-house IT Manager.
Please note: This is not a remote position. Candidates must be in the DC, Maryland, or Virginia area. APPA offers a flexible work schedule for full-time employees, and the option for telework is available after 2 months of employment (with supervisor approval).
General IT Management:
- Collaborate with senior leadership in developing the association s overall IT strategy to align with its business objectives.
- Develop, implement, communicate, and continuously assess the effectiveness of enterprise-level governance, policies, procedures, standards, guidelines, and best practices within the framework of an IT governance structure (e.g., NIST, COBIT).
- Responsible for developing and managing IT operational and capital budgets.
- Communicate clearly and effectively across the organization on IT related matters, such as changes in systems or processes, new tools, applications, and collaboration technologies.
- Responsible for risk management activities such as evaluating risk, incident management, and developing network recovery and backup processes.
- Responsible for enterprise IT asset management, including with assisting senior leadership in developing an association-wide data retention policy.
- Oversee association s technical projects, including business requirements gathering, project planning, implementation.
- Responsible for enterprise identify management to include provisioning and deactivating user accounts, authentication protocols, and system and access authorization.
- Collaborate with senior leadership and stakeholders to evaluate, select, and deploy applications.
- Provide guidance for all IT operational and project-related activities as needed to fulfill departmental and organizational objectives.
- Consult with stakeholders on project management for internal technology projects, including requirements analysis, level of effort, and budget estimates.
- Approve the selection, purchase, and installation of hardware, software, and related services, and negotiates purchase agreements.
- Manage vendor relationships and oversee administration of vendor and consultant contracts and service agreements.
- Provide high-touch customer service to employees at all levels and external vendors and consultants.
- Manage outsourced helpdesk and managed service provider (MSP).
- Maintain awareness of changing technology trends and regulations that might affect the organization and recommends action as required.
- Participate in external IT and security-related forums, discussions, and summits with association members, government entities, and industry partners.
- Assists staff with critical technology matters outside of normal business hours, as needed.
- Carries out other duties as assigned in support of APPA and its mission.
Data and Information Security:
- Ensures the integrity, availability, and security of hardware, software, and data through establishing and enforcing association policies and procedures.
- Works with the Database and Data Analysis teams to ensure the integrity and security of a Salesforce-based association management system (AMS), other data systems, and cross-system integration.
- Defines data governance policies and standards to ensure the integrity, security, and accessibility of association data assets.
- Ensures the reliability, security, and scalability of IT systems to support data warehouse operations and business applications.
- Develops, maintains, and tests disaster recovery and business continuity plans as they relate to IT resources.
- Conduct cybersecurity awareness and training for staff.
Requirements
- Bachelor s degree in information technology, computer science, or similar field.
- Fifteen or more years of IT leadership experience with increasing responsibility.
- Five or more years of network and/or telecom experience with a variety of technologies such as in a Windows Server environment.
- Experience with IT Frameworks such as ITIL (Information Technology Infrastructure Library), COBIT (Control Objectives for Information and Related Technologies), ISO/IEC 27000, CMMI (Capability Maturity Model Integration) for IT, etc.
- Excellent leadership, analytical, and critical thinking skills.
- Experience working with senior level executives.
- Strong understanding of cybersecurity issues and experience with developing and implementing an information security program.
- Strong customer service acumen, including the ability to effectively communicate, work with, and resolve IT issues for all levels of staff.
- Strong project management skills and ability to work cooperatively with staff and vendors.
- Ability to undertake complex management tasks within the functional area with minimal supervision.
- Experience supporting a variety of enterprise software applications (AMS, CRM, ERP, etc.). Experience with Salesforce platforms a plus.
- Experience with data warehouse platforms, such as Snowflake or Redshift. Knowledge of data governance frameworks, data security best practices, and regulatory compliance requirements.
- Experience with the MS Azure cloud computing platform.
- Advanced knowledge of Microsoft Office 365 suite.
- Experience with deploying and troubleshooting Apple computers in a Windows network.
- Knowledge of artificial intelligence and machine learning a plus.
- Experience deploying remote access systems in cloud based, remote desktop and VPN settings.
- Experience deploying and managing mobile devices on an enterprise level.
- Certification such as PMI Project Management Professional (PMP); Certified Information Security Manager (CISM); Certified in Risk and Information Systems Control (CRISC); Global Information Assurance Certifications (GIACs) is preferred.
- IT technical certification such as Microsoft 365 Certified: Administrator Expert; Microsoft Certified: Azure Fundamentals; Microsoft Certified: Security, Compliance, and Identity Fundamentals; Microsoft Technology Associate (MTA); Certified Information Systems Security Professional (CISSP); CompTIA A+, etc. is preferred.
- Prolonged periods of sitting at a desk and working on a computer required.
- Must be able to lift up to 10 lbs.
- Must be able to travel out of town up to10% of the year to support APPA s conferences and events.