Systems Engineer - IT (On site in Carrollton, GA)

The Senior Systems Engineer is a member of and participates in the day-to-day operations of the Data Center team. Supports the successful installation, maintenance, and care of server systems, networks, and other infrastructure in the Data Center. Depending on the needs of the Data Center, the individual may focus on, or specialize in, Data Networking, Server Administration, and or Storage management. The individual will have a working familiarity and be able to serve as on-call for all technologies in the Data Center, regardless of their specialty or level. This individual must be capable of making decisions regarding the urgency and or seriousness of calls and serve as a liaison between the technical staff of the department and the department's wide variety of customers. Depending on operations, business, or project needs, may be asked to lead teams or perform duties outside what is defined in the job description on a short- or long-term basis.

Education:

High School Diploma or GED

Experience:

Six years of related experience. Requires advanced knowledge of highly specialized systems and procedures.

Qualifications:

The ability to update and create technical procedural documentation. Administrative knowledge of Windows server, networking, and storage best practices and or Cisco Networking best practices. Should be considered very competent in one, and familiar with the other. Knowledge of IT infrastructure, change management methodologies, problem solving methodology. Basic understanding of Mechanical and Electrical infrastructure within a Data Center environment. Familiar with racking different types of equipment (eg. SUN, DELL, IBM, Blade technology Cisco, etc...) within a data center environment with emphasis on organized and clean cable management. Experience with Data Center monitoring tools such as SCCM, SolarWinds, NetScout, or similar technologies. Strong customer service orientation, proven ability to pay attention to details, proven dependability, promptness, and a solid attendance history.

Focus on Data Networking will have: Experience with Cisco switch routers access points. The ability to trouble-shoot many facets of network layers and components Experience supporting Cisco services to include Cisco routers switches and wireless access points. Experience with Cisco DNA, ISE, and Prime. Advanced knowledge of networking components and services such as TCP IP protocols, DHCP and DNS technologies, and LAN WAN topologies and transports. Familiarity and baseline experience, with items listed as Data Center focus or the willingness to complete cross-training within 90 days of hire.

Focus on Data Center technology will have Experience with blade server technology. Experience with Citrix VDI deployment and support. Experience with High Availability (HA) and Disaster Recovery (DR) features. The ability to independently work with the Microsoft Windows Server Operating system, is required for troubleshooting, driver installs, upgrades, patching, and assistance with the deployment of servers. Experience with a raised floor Data Center environment with knowledge of power, heating, and cooling. Experience with storage technology hardware, EMC, Brocade, etc. Familiarity and baseline experience in skills required in the Network focus or the willingness to cross-train within 90 days of hire

The education required is High School Diploma or GED. A.A or A.S. or certification(s) equivalent or 6 years experience. B.S. or B.A. in a related field and specific certifications for specialty preferred with 4 years of related experience.

Experience required is six years of related experience with no degree or 4 - 6 Years with degrees and certifications. Requires working knowledge of specialized practices, equipment, and procedures.