Overview
On Site
Hybrid
USD 35.00 per hour
Full Time
Skills
Web Applications
Writing
Debugging
Object-Oriented Programming
Java
Scripting
Python
Perl
Microsoft Windows
Shell
Relational Databases
Linux
Unix
Microsoft Servers
Communication
Customer Service
IT Service Management
ITIL
Configuration Management Database
JavaScript
MySQL
Oracle
Remote Administration
Secure Shell
SNMP
WMI
Windows PowerShell
Management
Mentorship
Customer Facing
Technical Support
Job Details
Date Posted: 08/11/2025
Hiring Organization: Rose International
Position Number: 486835
Industry: Software
Job Title: Technical Support Engineer - Platform Technologies
Job Location: Orlando, FL, USA, 32811
Work Model: Hybrid
Work Model Details: Onsite 2x/week, typically W/Th
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 35.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: Java, JavaScript, MySQL, Oracle, PERL, Python
Experience Desired: Scripting languages (JavaScript preferred) (2 yrs); Relational Databases (2 yrs); Linux Administration (2 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor's Degree
**C2C is not available**
Job Description
Education:
HS Diploma/GED Required
BS Degree preferred
Required Skills:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of the components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
Experience with relational databases (e.g. MySQL, Oracle)
Experience administering: Linux/Unix OR Microsoft Server
Excellent verbal and written communication skills
Works well in a team environment
Strong personal commitment to quality and customer service
Ability to understand and communicate complex technical systems
Proven ability to maintain a professional demeanor when handling complex user issues
Preferred Skills:
A fundamental understanding of ITSM, ITIL, or CMDB
Deep understanding of JavaScript.
Advanced MySQL or Oracle experience
Experience diagnosing performance degradation
Understanding of remote administration via SSH, SNMP, WMI, PowerShell.
What you get to do in this role:
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the Technical Support team focusing on the company platform Technologies. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the company platform. This is a customer-facing role and therefore it requires strong interpersonal skills in addition to strong technical skills.
Note: The Technical Support Developer must be able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.
Note: This position requires to be on-site twice a week. Wednesdays and Thursdays are currently prominent but may change.
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 486835
Industry: Software
Job Title: Technical Support Engineer - Platform Technologies
Job Location: Orlando, FL, USA, 32811
Work Model: Hybrid
Work Model Details: Onsite 2x/week, typically W/Th
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 35.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: Java, JavaScript, MySQL, Oracle, PERL, Python
Experience Desired: Scripting languages (JavaScript preferred) (2 yrs); Relational Databases (2 yrs); Linux Administration (2 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor's Degree
**C2C is not available**
Job Description
Education:
HS Diploma/GED Required
BS Degree preferred
Required Skills:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of the components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
Experience with relational databases (e.g. MySQL, Oracle)
Experience administering: Linux/Unix OR Microsoft Server
Excellent verbal and written communication skills
Works well in a team environment
Strong personal commitment to quality and customer service
Ability to understand and communicate complex technical systems
Proven ability to maintain a professional demeanor when handling complex user issues
Preferred Skills:
A fundamental understanding of ITSM, ITIL, or CMDB
Deep understanding of JavaScript.
Advanced MySQL or Oracle experience
Experience diagnosing performance degradation
Understanding of remote administration via SSH, SNMP, WMI, PowerShell.
What you get to do in this role:
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the Technical Support team focusing on the company platform Technologies. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the company platform. This is a customer-facing role and therefore it requires strong interpersonal skills in addition to strong technical skills.
Note: The Technical Support Developer must be able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.
Note: This position requires to be on-site twice a week. Wednesdays and Thursdays are currently prominent but may change.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.