Overview
Remote
$50 - $60
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
SOAP
Jenkins
Continuous Integration and Development
Certified Application Developer (CAD)
MTTR
CMDB
Job Details
ServiceNow Senior Developer
Responsible for enhancing the ServiceNow platform across Incident Management, Service Catalog, and CMDB.
Develop scalable solutions, reduce MTTR, and improve user experience.
Key Responsibilities:
- Customize and extend modules: CSM, Incident, Service Catalog, CMDB
- Develop scripts using JavaScript, Glide API, Jelly, AngularJS
- Integrate DevOps tools: Git, Jenkins, ServiceNow CICD
- Conduct code reviews and write test cases
- Recommend efficient technical solutions
- Optimize workflows and dashboards
Qualifications:
- 12+ years of ServiceNow development experience
- Certified Application Developer (CAD) or equivalent
- Proven success in reducing MTTR and meeting SLAs
Technical Skills:
- Modules: ITSM, CSM, Service Catalog, CMDB
- Scripting: JavaScript, AngularJS
- Integrations: REST/SOAP, MID Server, Integration Hub
- DevOps: Git, Jenkins, CICD pipelines
Soft Skills:
- Detail-oriented and proactive
- Team player and mentor
- Ownership from design to deployment
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