Overview
On Site
USD 60.00 - 60.00 per hour
Full Time
Skills
Customer Relationship Management (CRM)
Pivotal
Business Process
System Integration Testing
Use Cases
Testing
Salesforce.com
Training
Documentation
Communication
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
Our client is seeking an experienced and dynamic Lead Salesforce Trainer to support a major CRM implementation within their organization. This individual will play a pivotal role in designing and delivering effective training for the upcoming Salesforce launch on December 1st, with training sessions kicking off in October. The role is hybrid.
Responsibilities
Serve as the primary trainer for Salesforce, collaborating with HR and process owners
Design and deliver a full training program, including guides, documentation, and session materials
Work closely with the Phoenix team to understand business processes and how Salesforce has been configured
Help develop documentation and training content despite system limitations (in-progress development, unavailable screen prints)
Sit with process owners in August/September to gather insights and build use-case-based training modules
Assess and estimate training time required for 13 defined use cases
Conduct training for both pre-launch (October) and post-launch (as needed through January)
Support testing in the development environment and adjust training materials accordingly
Partner with Laura to create quick guides and supplemental material
Collaborate with a secondary trainer who is newer to the organization
Additional Skills & Qualifications
Required Qualifications
Proven expertise in Salesforce training, especially in large implementation environments
Strong experience creating and leading training plans, documentation, and instructional sessions
Business-oriented mindset with an ability to quickly understand and navigate company processes
Excellent communication and collaboration skills; comfortable working across departments and with non-technical stakeholders
Pay and Benefits
The pay range for this position is $60.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Middletown,PA.
Application Deadline
This position is anticipated to close on Jul 30, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client is seeking an experienced and dynamic Lead Salesforce Trainer to support a major CRM implementation within their organization. This individual will play a pivotal role in designing and delivering effective training for the upcoming Salesforce launch on December 1st, with training sessions kicking off in October. The role is hybrid.
Responsibilities
Serve as the primary trainer for Salesforce, collaborating with HR and process owners
Design and deliver a full training program, including guides, documentation, and session materials
Work closely with the Phoenix team to understand business processes and how Salesforce has been configured
Help develop documentation and training content despite system limitations (in-progress development, unavailable screen prints)
Sit with process owners in August/September to gather insights and build use-case-based training modules
Assess and estimate training time required for 13 defined use cases
Conduct training for both pre-launch (October) and post-launch (as needed through January)
Support testing in the development environment and adjust training materials accordingly
Partner with Laura to create quick guides and supplemental material
Collaborate with a secondary trainer who is newer to the organization
Additional Skills & Qualifications
Required Qualifications
Proven expertise in Salesforce training, especially in large implementation environments
Strong experience creating and leading training plans, documentation, and instructional sessions
Business-oriented mindset with an ability to quickly understand and navigate company processes
Excellent communication and collaboration skills; comfortable working across departments and with non-technical stakeholders
Pay and Benefits
The pay range for this position is $60.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Middletown,PA.
Application Deadline
This position is anticipated to close on Jul 30, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.