Overview
On Site
$84 - $90 hourly
Contract - W2
Contract - Temp
Skills
Documentation
Reporting
Continuous Improvement
SAP GRC
IT Operations
IT Service Management
Change Request Management
Knowledge Management
Management
Web Portals
Workflow
Macros
UI
Scripting
JavaScript
AngularJS
Perl
Windows PowerShell
RESTful
Configuration Management Database
ITIL
Data Modeling
Analytics
ServiceNow
Orchestration
Conflict Resolution
Problem Solving
Communication
Collaboration
Dashboard
Microsoft SQL Server
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a ServiceNow ITSM Developer in Jersey City, NJ.
Responsibilities:
* ServiceNow ITSM Developer will serve as the technical subject-matter-expert and platform architect for ServiceNow platform
* Responsible for the development and sustained support of multiple products
* Provide technical stewardship and play a key role in the transformation of IT Service Management platform while supporting current state
* Take ownership and collaborate with ITSM process/function owners and SMEs across IT to implement and enhance capabilities
* Lead the requirements and design workshops, and implementation of ITSM
* As a ServiceNow ITSM Developer, you will design, develop, test implement and support ServiceNow ITSM capabilities
* Analyze existing processes and workflows, identifying areas for improvement, consolidation, and enhancements
* Engage in day-to-day operational support and continuous capability improvement
* Engage in on call support as needed
* Maintain adequate process, operational documentation and reporting
REQUIREMENTS:
* 10+ years of overall experience with ServiceNow platform administration/management, configuration, development, integration, upgrade, and continuous improvement
* Experience with one or more ServiceNow platform implementation
* Strong technical hands-on experience with GRC and IT Operations Management is preferred
* Deep functional and technical understanding and implementation experience with ITSM product including Incident, Problem, Change, Request and Knowledge Management
* Experience with managing platform availability, performance and security
* Experience implementing Workspace, Virtual Agent, Service Portal
* Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
* Experience with scripting languages such as JavaScript, Angular.js, Perl, PowerShell
* Experience implementing REST API integration with third party tools
* Good understanding of ServiceNow CMDB and ITIL
* Understanding of ServiceNow data model, tables, and relationships
* Familiarity with ServiceNow Performance Analytics
* Knowledge of ServiceNow orchestration for automating IT processes
* Strong problem-solving skills, communication, and collaboration skills
* Ability to create custom reports, dashboards, and visualizations
* Experience with backend SQL Server development is preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a ServiceNow ITSM Developer in Jersey City, NJ.
Responsibilities:
* ServiceNow ITSM Developer will serve as the technical subject-matter-expert and platform architect for ServiceNow platform
* Responsible for the development and sustained support of multiple products
* Provide technical stewardship and play a key role in the transformation of IT Service Management platform while supporting current state
* Take ownership and collaborate with ITSM process/function owners and SMEs across IT to implement and enhance capabilities
* Lead the requirements and design workshops, and implementation of ITSM
* As a ServiceNow ITSM Developer, you will design, develop, test implement and support ServiceNow ITSM capabilities
* Analyze existing processes and workflows, identifying areas for improvement, consolidation, and enhancements
* Engage in day-to-day operational support and continuous capability improvement
* Engage in on call support as needed
* Maintain adequate process, operational documentation and reporting
REQUIREMENTS:
* 10+ years of overall experience with ServiceNow platform administration/management, configuration, development, integration, upgrade, and continuous improvement
* Experience with one or more ServiceNow platform implementation
* Strong technical hands-on experience with GRC and IT Operations Management is preferred
* Deep functional and technical understanding and implementation experience with ITSM product including Incident, Problem, Change, Request and Knowledge Management
* Experience with managing platform availability, performance and security
* Experience implementing Workspace, Virtual Agent, Service Portal
* Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
* Experience with scripting languages such as JavaScript, Angular.js, Perl, PowerShell
* Experience implementing REST API integration with third party tools
* Good understanding of ServiceNow CMDB and ITIL
* Understanding of ServiceNow data model, tables, and relationships
* Familiarity with ServiceNow Performance Analytics
* Knowledge of ServiceNow orchestration for automating IT processes
* Strong problem-solving skills, communication, and collaboration skills
* Ability to create custom reports, dashboards, and visualizations
* Experience with backend SQL Server development is preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.