Quality Assurance Manager

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at

Application password: Niner

This position is contingent upon contract award.

Professional Level

Level E3 - An Engineer, 3 typically plans and directs research or development work on complex projects, along with engaging various parties in design and development. Costs and recommendations of new components may also involve part of the job scope. Performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 3 oversees the design, development, implementation, and analysis of technical products and systems . An Engineer, 3 has broad knowledge of engineering procedures and assists in the resolution of complex problems . An Engineer, 3 has strong technical skills and background, a knack for learning new technologies , and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges.

Responsibilities

• Develop and execute a Quality Assurance (QA) Plan and provide updates as necessary throughout the task order's performance in accordance with established business practices.

• Validate and ensure the integrity of data through its journey from the source systems to the Data Warehouse repository and any resulting product made available to any user.

• Perform defect tracking and reporting, quality control and quality analysis and provide documentation to support the verification section of the QA plan to ensure the project outputs meet the defined acceptance criteria.

• Develop and implement a comprehensive QA strategy that aligns with company policy and project objectives.

• Establish and maintain IT quality standards and metrics.

• Oversee the development and execution of test plans and scripts for software validation.

• Manage both manual and automated testing processes.

• Continuously evaluate and improve QA processes and methodologies.

• Hire, train, and evaluate QA team members.

• Provide leadership and guidance to ensure team cohesion and professional growth.

• Collaborate with IT project managers, developers, and business stakeholders to ensure quality objectives are met.

• Communicate QA progress, risks, and results to senior management.

• Identify potential quality risks in software releases and create risk mitigation strategies.

• Lead the investigation and resolution of quality issues.

• Maintain comprehensive documentation of QA processes and test outcomes.

• Generate regular reports on QA metrics and performance.

Requirements

• Bachelor's Degree in technical discipline; Associates Degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement

• 4+ Years of experience in Quality Assurance Management

• Proficiency in quality management methodologies.

• Proficiency in quality improvement methodologies and tools (Six Sigma, Lean)

• Excellent leadership and interpersonal skills, with the ability to motivate and manage diverse teams.

• Strong problem-solving abilities and a proactive approach to issue resolution.

• Effective communication skills, both written and verbal, for conveying complex technical concepts to non-technical stakeholders.

• Detail-oriented mindset with a focus on delivering high-quality results.

• Must be authorized to work in the U.S.

• Must be able to obtain and maintain the required security clearance.

Salary Range:

$96,370 - $115,998

9thWay Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.

Legal
We're an equal employment opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.

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