Overview
Skills
Job Details
Purpose:
The Florida State Agency is seeking an experienced Systems Administrator to join the Office of Information Technology (OIT). This role is critical in transitioning to an automated identity provisioning system and supporting the Department s Identity Access Management (IAM) infrastructure.
Minimum Education & Experience Requirements:
Education:
A Bachelor's degree in Computer Science, Information Systems, or a related field from an accredited institution; OR
Four (4) years of equivalent work experience may be substituted on a year-for-year basis.Experience:
At least three (3) years of direct experience with IAM systems such as Okta, SailPoint, Microsoft Identity Manager, or comparable solutions.
Key Duties and Responsibilities:
User Account Management:
Onboarding, offboarding, and access changes across systems
Monitor account management workflows and SLA performance
Enforce role-based access and manage user attributes
Access Control Tools:
Define and manage user roles, policies, and entitlements
Implement RBAC and ABAC mechanisms
Metrics and Dashboards:
Create role-based dashboards to monitor access control metrics
Analyze trends and suggest process improvements
Technical Troubleshooting:
Address provisioning issues and investigate unauthorized access
Reporting and Auditing:
Conduct access reviews and generate audit trails
Ensure compliance with internal standards and regulations
Collaboration and Communication:
Coordinate with Security and IT teams
Train end users on identity processes
Clearly communicate technical concepts to diverse audiences
Required Skills and Qualifications:
IAM experience with tools such as Okta, SailPoint, or MIM
Strong knowledge of user roles, access permissions, and system integration
Proficiency in SSO, MFA, and least privilege access principles
Experience with compliance reporting and audit preparation
Effective collaboration and communication with technical and non-technical stakeholders
Strong oral and written communication skills
Preferred Qualifications:
Experience with request/ticketing systems (ServiceNow preferred)
Deep understanding of IAM security best practices and threats
Able to express and challenge ideas constructively and professionally
Clear and approachable communicator who encourages open dialogue