Deskside Support Technician

Overview

On Site
USD31 - USD32
Full Time

Skills

Deskside Support Technician

Job Details

job summary:

We are looking for a highly-motivated technician looking to support end-users in a fast paced environment.




location: Newport Beach, California

job type: Contract

salary: $31 - 32 per hour

work hours: 6am to 4pm

education: High School



responsibilities:

Install, Configure And Troubleshoot Both In-House And Third-Party Applications


Install Configure And Troubleshoot Computer Hardware On Laptops And Desktops


Configure And Support Mobile Devices Including iPhones, iPads And Other Peripheral Devices


Image, Configure And Deploy Desktops And Laptops To End Users


Engage With And Escalate Tickets To Senior Technicians


Work With Other IT Teams On Projects And Cases


Other Physical Work On Site When Needed (Deploy/Move Equipment, Etc.)


Troubleshoot Connectivity Issues With Users Onsite and Remote


Setup, Configure And Troubleshoot Virtual Machines


Complete Other Tasks As Necessary


Support The IT Walkup Area Where End Users Come to Get Their Issues Resolved




qualifications:

MUST HAVE:



  • Helpdesk
  • End-User support
  • Desktop Support Technician


NICE TO HAVE:



  • Experience With ServiceNow Is a Plus
  • IT Certifications Are a Plus
  • Completed Training Courses/Boot Camps Are a Plus


#LI-Onsite


#LI-KI1




skills:

  • Troubleshooting
  • Configuring
  • Imaging
  • Deployment
  • End-User Support
  • Mobile Support
  • Laptop/Desktop Support
  • Ticketing




Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.



Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.