Data Analyst Identity & Access Management (IAM)

Overview

Remote
$75 - $80
Contract - W2
Contract - 12 Month(s)

Skills

data visualization
Data Reporting
Data Analysis
Tableau
Excel
ServiceNow Reporting
reporting tools
Active Directory
SailPoint
Exchange
ServiceNow
IAM

Job Details

Job Title Data Analyst Identity & Access Management (IAM)

Location 100% Remote

Duration 8-12 Months (Temp to Perm)

 

Summary:

  • The Data Analyst will support the IAM team by identifying and analyzing manual provisioning workflows across systems like ServiceNow, Active Directory, SailPoint, and Exchange. This role plays a strategic part in optimizing and streamlining identity-related operations through data analysis, process improvement, and automation readiness assessments.

 

Key Responsibilities:

  • Conduct full lifecycle data analysis including requirements gathering, design, execution, and delivery of insights.
  • Analyze data and interpret results using statistical techniques to provide actionable insights to IAM leadership.
  • Identify opportunities to automate high-volume, manually provisioned IAM tasks by evaluating patterns and operational data in ServiceNow, Active Directory, SailPoint, and Exchange.
  • Develop and maintain reports and dashboards to support operational awareness and continuous improvement initiatives.
  • Design and implement data quality and performance monitoring strategies to ensure consistency across identity platforms.
  • Validate and troubleshoot data inconsistencies across IAM tools and related systems.
  • Collaborate with IAM engineers, request fulfillment teams, and leadership to prioritize automation candidates and process enhancements.
  • Provide documentation and analysis to support business cases for automation or tooling changes.
  • Continuously assess and refine analytical methodologies to improve accuracy and value of insights.

 

Required Skills & Qualifications:

  • 5+ years of professional experience in data analytics, systems analysis, or a related field.
  • Proven experience interpreting and analyzing complex datasets using statistical and analytical techniques.
  • Strong proficiency in data visualization and reporting using Tableau, Excel, ServiceNow Reporting, or similar tools.
  • Deep understanding of data flows and workflows in IAM tools and environments such as Active Directory, SailPoint, Exchange, and ServiceNow.
  • Experience designing and supporting data pipelines, ensuring data quality, and troubleshooting issues across interconnected systems.
  • Excellent communication and collaboration skills, with the ability to partner with cross-functional teams and influence process improvements.
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