ServiceNow Develooper

  • Fort Mill, SC
  • Posted 14 days ago | Updated 3 days ago

Overview

On Site
$65 - $70
Contract - W2

Skills

ITILv3
CSDM
CMDB

Job Details

The Sr. ServiceNow Developer will be responsible for the configuration and acceptable customization of the customer's platform. The developer will assist in requirements gathering, innovative designs, configuring and customizing (when necessary) the ServiceNow platform to support internal and external workflows. The ideal candidate is a seasoned ServiceNow Developer who can work closely with the ServiceNow administrators, process owners and other technology teams to implement a stable and performant baseline platform. The ServiceNow Developer will also need a strong ability to multi-task between growth projects, maintenance projects, and assist in resolving current open issues.

Position Responsibilities:

  • Responsible for the development and integration of the organization's platform with external partners to drive operational automation and efficiency
  • Lead the development of business process integrations into our ServiceNow instance, including ITBM, GRC, HR Delivery, CSM, and ITSM
  • Lead the coordination, design, and execution of integrating standard LDAP & 3rd party apps into the ServiceNow environment.
  • Implement scripted web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow
  • Customize workflows, code business rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform
  • Develop scripts and codes for API's and webservice integrations
  • Configure roles, permissions, business rules, and UI policies for ServiceNow
  • Complete functional/technical designs and associated estimates to meet defined requirements
  • Lead development in an Agile methodology
  • Work with administrators and process owners to solution business process workflows using the baseline ServiceNow configurations
  • Assist with ServiceNow resources on patching, hotfixes, platform upgrades, platform testing related to new and existing platform capabilities/functionality
  • Assist with standard daily, weekly, monthly maintenance, and overall system health checks
  • Assist with routine set updates within the system for all changes made
  • Maintain design documentation (requirements, design documents, build, deployment, install guides) and process standards along with regular audits to validate accuracy
  • Stay up to date with the latest releases and product enhancements
  • Present new product developments to key stakeholders

Requirements: Education & Experience:

  • Bachelor's degree or the equivalent combination of education and 5+ years work experience
  • ServiceNow Developer certification
  • ITIL v3 certification highly preferred
  • Ability to develop/configure and enhance core applications including, but not limited to, platform UIs, service portal, mobile app, tables, forms, lists, catalogs, workflows, roles, properties, business rules, ACLs, dashboards, homepages, and reports
  • Strong ability to design, build and deliver workflows and service catalog items
  • Strong understanding of CSDM and CMDB, including integrating, importing data using asset discovery tools
  • Advanced understanding of the use of development, test, and production environments
  • Expert in update set creation and system cloning
  • Skilled in developing custom end-user Service Portals through the internal design process
  • Knowledgeable of customizing email notification templates, SLA definitions, and form fields
  • Experience in Agile/Scrum development cycle environments
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.