Microsoft Dynamics 365 Lead Technical Engineer


On Site
Full Time


Customer experience
Analytical skill
Customer facing
Microsoft Dynamics
Marketing intelligence
Open Data Protocol
Customer relationship management
Web portals
Unit testing
Technical writing
Data migration
Customer service
Microsoft Visual Studio
SQL Azure
Microsoft SSIS
Version control
Computer science
Computer engineering
Electrical engineering
Microsoft Power BI
Artificial intelligence
Web development
Microsoft Azure
Amazon Web Services
Cloud computing
Software development
Project delivery
Value engineering

Job Details

Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position...

The Microsoft Dynamics 365 Lead Technical Engineer must be comfortable facilitating/running customer facing workshops, have a good level of knowledge of all components of the Power Platform. They will stay up to date on the latest functionality offered by the platform and work with team members both in a project and practice context. The Microsoft Dynamics 365 Lead Technical Engineer will also be keen to improve upon their skills and dedicate themselves to a high level of understanding of new features released by Microsoft.

This is a hybrid work position, and we anticipate you to be onsite approximately two days/ week in our Dearborn, MI office.

What you'll do...
  • All aspects related to form customization: Adding Tabs, Sections, Subgrid, Web Resources, iFrame, Navigation Map Customization, Ribbons Customization and more.
  • Solutions and sitemap customizations.
  • JavaScript and XRM model for JS, including OData calls through JS.
  • Plug-in development.
  • CRM Portal Development and other custom portal development.
  • Integrating with Azure services through Power Automate, LogicApps, Azure Functions, WebAPIs.
  • Building Power Apps, Model Driven Apps and Canvas Apps.
  • Integration with Microsoft Co-pilot and Omni channel.
  • Unit testing, QAC, and technical documentation.

You'll have...
  • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering or related field or a combination of education and equivalent work experience
  • 5+ years of experience with Dynamics 365 Customer Service (Power Platform / Dataverse) with responsibilities including SDK, Web API, Development of Plug-Ins, Custom Workflows, Power Automate, Custom Pages (React JS), Configuration Data Migration (Dataverse SDK), iPaaS / Azure Function Apps / Azure Service Bus and Integration Services, Customer Service Workspace
  • 5 + years Hands-On Experience on .NET / C# / Visual Studio / ASP.NET MVC, Azure SQL Server / Data Export Service (or Azure Synapse) / SSIS (or Azure Data Factory)
  • 3+ years hands on experience with Azure Cloud
  • 3+ years of experience with GitHub or git-based source control

Even better, you may have...
  • Master's Degree in Computer Science, Computer Engineering, Electrical Engineering or related field.
  • Highly skilled in plug-in development, all aspects of Form customization like Tabs, Sections, Sub-grids, Navigation Map and Ribbons Customization.
  • Highly skilled in Power Platform code syntax and language requirements, PowerFX, API, rest service integrations, creation of custom connectors.
  • Develop Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI.
  • In-depth knowledge of integrating Power Platform with other systems.
  • Ability to understand AI technologies (preferably Co-pilot) and integration with Dynamics.
  • JavaScript & web development.
  • Ability to write maintainable & testable code.
  • Experience using Microsoft Azure, AWS, or other cloud computing platforms.
  • Strong oral and written communication skills. This includes the development and delivery of oral presentations and written reports targeted for the appropriate audience.
  • Proven experience in software development lead or architecture roles.
  • Ability and experience working in Agile project delivery. Ability to work with functional teams with both onshore and offshore resources. Expected to be flexible with time and capable of working in a process-oriented environment.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, and prescription drug coverage
  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
  • Vehicle discount program for employees and family members, and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

Please see our Company Profile.

Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-.

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