Overview
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Skills
SERVICENOW
SERVICENOW DEVELOPER
ITOM
AIOPS
ITOM AIOPS
CMDB
EVENT MANAGEMENT
SERVICE MAPPING
OPERATIONAL INTELLIGENCE
Job Details
APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
ServiceNow AiOps Senior Developers
Contract
Location- US Soil only
Job Description -
Key Responsibilities:
- Develop and configure ServiceNow modules, specifically within the AIOps product suite (Event Management, Operational Intelligence, Health Log Analytics, Agent Client Collector, and Service Mapping).
- Integrate AIOps with other ServiceNow applications (ITOM, CMDB, ITSM, etc.) and external monitoring/event systems.
- Implement automation, remediation workflows, and anomaly detection using machine learning features.
- Collaborate with Service Management, CMDB, and Infra Ops teams to align platform capabilities with business needs.
- Follow development best practices using update sets, scoped applications, and Agile methodologies.
- Troubleshoot complex platform issues and performance bottlenecks.
- 5+ years of hands-on ServiceNow development experience.
- Proven expertise in ITOM/AIOps modules: Event Management, OI, Client, HLA.
- Strong understanding of CMDB structure, CSDM 4.x, and integration patterns.
- Experience with JavaScript, REST APIs, MID Servers, and custom integrations.
- Familiarity with cloud-native observability tools (e.g., Datadog, AppDynamics, Splunk) and event ingestion pipelines.
- ServiceNow Certified Application Developer and ITOM certifications strongly preferred.
- Experience working in telecom or large enterprise environments.
- Exposure to AI/ML-based event correlation and predictive analytics.
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
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