Overview
Skills
Job Details
Location: Charlotte, NC
Position Type: Contract
Compensation
Pay Range:$19.60-$28.00 Per Hr
Job Description:
This role involves supporting a deployment project in Charlotte, NC, with a focus on delivering exceptional customer service and collaborating with IT teams.
The position is full-time and requires expertise in various technologies to ensure successful project implementation and support.
Key Responsibilities
Assist with the deployment project, ensuring successful implementation.
Deliver excellent customer service, minimizing disruptions.
Escalate unresolved issues to appropriate parties.
Collaborate with IT teams and stakeholders to enhance support experiences.
Provide feedback on recurring issues to improve IT services.
Qualifications
Experience supporting users in a dynamic environment.
Strong communication skills for interacting with various individuals.
Proven analytical and problem-solving skills.
Ability to work closely with IT teams and stakeholders.
Familiarity with technology support and administration.
Core Technologies
Windows 11 | Microsoft 365 | Directory Administration | Configuration Management | Mobile Device Management | IT Service Management
Contact Information
Alyson Smolenski,
Onboarding Expectations
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EEO Statement
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