ServiceNow Developer

Overview

Remote
$100,000 - $120,000
Full Time

Skills

ServiceNow
JavaScript
HTML
Cascading Style Sheets
Scripting
ServiceNow scripting
Service Portal development
SOAP
XML
LDAP
ITIL
IT Service Management
Regression Analysis
API
Configuration Management Database
Reporting
UI
Web Portals
CMDB
Workflow
Technical Support
Agile
Dashboard
Regulatory Compliance
Scrum

Job Details

Job Role: ServiceNow Developer

Location: Jacksonville, FL/ Remote


Job Description:

Must Have Technical/Functional Skills

Job Summary

We are seeking a skilled ServiceNow Developer to design, develop, and maintain ServiceNow applications and integrations. The ideal candidate will have strong technical expertise in ServiceNow scripting, workflows, and modules, along with experience in implementing ITSM processes and integrations with external systems.

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Key Responsibilities

  • Develop and customize ServiceNow applications using JavaScript, Glide Script, HTML, CSS, and XML.
  • Configure and maintain ServiceNow modules: ITSM, CMDB, Service Catalog, Knowledge Management, Incident, Problem, Change.
  • Create and manage business rules, client scripts, UI policies, script includes, Flow Designer flows, and Service Portal components.
  • Integrate ServiceNow with external systems using REST/SOAP APIs, Integration Hub, and manage LDAP/AD syncs.
  • Perform platform upgrades, patching, Instance Cloning and regression testing
  • Collaborate with stakeholders to gather requirements, design solutions, and deliver enhancements in Agile/SCRUM environments.
  • Ensure compliance with ITIL best practices, conduct code reviews, and maintain documentation.
  • Troubleshoot issues, optimize performance, and provide technical support.

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Required Skills & Experience

  • 5+ years of hands-on ServiceNow development experience.
  • Proficiency in JavaScript, Glide API, HTML, CSS, XML, and ServiceNow scripting.
  • Strong knowledge of ServiceNow modules (ITSM, CMDB, Service Catalog, Knowledge Management).
  • Experience with Service Portal development, dashboards, and reporting.
  • Integration experience using REST/SOAP APIs and third-party tools.
  • Familiarity with ITIL processes and Agile methodologies.
  • Excellent problem-solving and communication skills.
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