Overview
Skills
Job Details
Hi,
I am Looking for Senior System Administrator for my client at Raleigh, NC.
Skill:
•Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers
•Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
•Image or provision new equipment hardware & provide to customer
•Use strong organizational skills to track onboarding & shipping activities based on customer requests.
•Follow asset management processes to ensure proper customer billing
•Testing Intune processes for Tier 3 team & providing feedback
•Test upgrades and software changes
•Install software following security & internal processes
•Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond
•Basic knowledge of Macintosh Apple devices with a willingness to learn