Production Support with ARGO/.Net, MSSQL, Dynatrace, Splunk Experience in ARGO Technical Lead- hybrid- Atlanta, GA-must need 12+ years and locals

  • Atlanta, GA
  • Posted 5 days ago | Updated 5 days ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

.NET
Communication
Conflict Resolution
Dashboard
Database
Document Management
Dynatrace
IT Management
Microsoft Windows
Network
Offshoring
Payments
Printers
Problem Solving
Production Support
ROOT
Research
Servers
Splunk
Systems Design
Virtual Machines
Web Browsers

Job Details

Production Support with ARGO/.Net, MSSQL, Dynatrace, Splunk Experience in ARGO Technical Lead- hybrid- Atlanta, GA-must need 12+ years and locals

Job Requirements: 1. Strong production support experience in Argo teller (browser based) and central payments applications with good communication and problem-solving skills 2. Experience in understanding ARGO EDMS alerts and initiate quick actions to resolve the issues 3. Research problems to identify root cause (defect, configuration, environmental, or system design) and work on resolution collaborating with ARGO vendor as needed. This includes analyze transaction, network, and database traces to identify the cause and fix for the issues. 4. Experience in monitoring tools Dynatrace, Splunk for quick triaging of issues and to setup Splunk dashboards and alerts. 5. Identify and/or capture necessary information to work with the Teller teammates or developers to recreate the identified issues when applicable. 6. Experience in trouble shooting research issues in ARGO, TCRs, scanners and receipt printers related issues 7. Knowledge of Teller Electronic Journal (EJ) and host communication. 8. Exposure to distributed systems. 9. Familiarity with Windows servers and VMs 10. Train, document, and transfer knowledge of areas of expertise to offshore team members Mandatory Skills: 1. ARGO/.Net 2. MSSQL 3. Dynatrace, Splunk Experience in ARGO Teller product is good to have. Years of experience required: 11+ Minimum 8 years of Production Support experience is also required

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