Overview
Skills
Job Details
Job Title: Epic Wisdom Application Analyst
Location: Oakland, CA; San Francisco, CA; Sacramento, CA
Job Description:
We are seeking a skilled and experienced Application Analyst with expertise in Epic Wisdom to join our dynamic team. The Epic Applications Analyst plays a critical role in implementing and maintaining Epic applications, including module setup, configuration, upgrades, and client support. This position focuses on workflow configurations, go-live support, and ongoing optimization to improve the efficiency and effectiveness of Epic Wisdom systems.
Responsibilities:
Epic Wisdom Implementation:
- Lead end-to-end setup and implementation of the Epic Wisdom system.
- Ensure alignment with organizational goals and best practices.
- Collaborate with project stakeholders, IT, and business analysts to customize and configure the system.
- Familiarity with dental practices, workflows, scheduling, and billing processes.
Configuration and Customization:
- Configure Epic Wisdom modules to meet specific healthcare needs.
- Implement customizations to enhance usability and performance.
Training and Knowledge Transfer:
- Develop and deliver comprehensive training programs.
- Facilitate knowledge transfer sessions to ensure smooth post-implementation support.
Collaboration and Communication:
- Partner with IT teams to integrate Epic Wisdom with infrastructure and healthcare systems.
- Provide system updates and collaborate on improvement initiatives.
Epic Wisdom System Support:
- Provide day-to-day application support, troubleshoot issues, and maintain system stability.
- Work with technical teams to resolve system-related challenges.
System Optimization:
- Analyze and evaluate system workflows for improvement opportunities.
- Collaborate with stakeholders on upgrades and enhancements.
Implementation and Upgrades:
- Plan and execute Epic Wisdom upgrades and releases with minimal disruption.
- Collaborate with IT and business teams to test and validate new functionalities.
Documentation and Reporting:
- Develop and maintain comprehensive documentation for configurations and processes.
- Ensure best practices are followed for training and knowledge retention.