Overview
Skills
Job Details
We are seeking a skilled and experienced Splunk Developer with a strong background in IT Service Intelligence (ITSI) to join our dynamic IT operations team. The ideal candidate will have hands-on experience designing, developing, and implementing Splunk dashboards and ITSI-based solutions to enhance infrastructure and application monitoring, alerting, and reporting.
Key Responsibilities:
Develop, configure, and manage Splunk dashboards, reports, alerts, and visualizations.
Lead the design and implementation of Splunk ITSI (IT Service Intelligence) use cases and service trees.
Create and maintain KPI base searches, service templates, and glass tables.
Build correlation searches and predictive analytics to improve incident detection and resolution.
Collaborate with infrastructure, application, and operations teams to gather requirements and ensure Splunk solutions meet business needs.
Optimize Splunk performance and ensure data ingestion best practices are followed.
Troubleshoot issues with data ingestion, parsing, and visualization.
Maintain and enhance Splunk integrations with other enterprise tools.
Required Skills & Experience:
10+ years of hands-on experience with Splunk platform development and administration.
10+ years of direct experience developing and implementing Splunk ITSI solutions.
Proficient in creating advanced dashboards using SPL (Search Processing Language).
Strong knowledge of IT infrastructure, logs, and monitoring best practices.
Experience with KPIs, service health scoring, event aggregation policies, and ITSI service decomposition.
Familiarity with integrating Splunk ITSI with various data sources and third-party tools.
Excellent analytical, problem-solving, and communication skills.
Preferred Qualifications:
Splunk certifications (e.g., Splunk Core Certified Power User, Splunk ITSI Certified Admin)
Experience with automation and orchestration tools (e.g., Python, Ansible)
Knowledge of ITIL or ITSM processes
Experience in enterprise-scale environments