IT Support Technician / IT Access Management Analyst- ONSITE - Austin TX

Overview

On Site
$30 - $40
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

IT Surt Technician
IT Access Management Analyst
Role Based Access Controls
security access management for network
database
applications
mainframe

Job Details

New Job from TX DoT Reply requested.

Title:ppo IT Surt Technician / IT Access Management Analyst

ONSITE - Austin TX

for Texas Department of Transportation

This position requires candidates to be in onsite 5 days a week. Candidates must be LOCAL.

  • Performs security access management for network, database, applications, and mainframe.
  • Provides direct support for access administration (provisioning, de-provisioning, access control and reviews, etc.).
  • Define Role Based Access Controls (RBAC) and assist with the implementation and ongoing maintenance to support role-based access.
  • Document troubleshooting steps and resolutions in a manner that can be used as a guide to other members of IT and end users.
  • Work as a team player to help accomplish goals and complete projects.
  • Provide access support to end users on a variety of IT systems.
  • Identify, research, and resolve IT technical problems related to access or roles. Respond to Business Users telephone calls and email request/tickets for service.
  • Document, track and monitor provisioning tickets to ensure a timel resolution. Provide follow up and ensure that business users are satisfied with provisioning ticket resolutions.
  • Perform and responds to security audits as required and requested.
  • Maintains confidentiality regarding investigations requests or findings.
  • Run daily/weekly/monthly compliance and audit reports and act on appropriately.
  • Conduct annual review & audit of all access criteria and work with area of responsibility to update or create new access criteria.
  • Availability for on-call or response to Priority 1 or Priority 2 incidents related to access management.
  • Monitor mainframe violations for potential abuses and investigate.

Meeting metrics, KPI s and accountable for self and team performance ability to work on a team or independently but managing towards meeting team goals

- Workflow management and performing tasks in a predefined set of time

- Operational Experience in a customer facing role

- Excellent written and verbal communication skills

Performing audit processes when requested

Demonstrated ability to perform in and defuse stressful situations that require time bound performance

Regards,

VIJAY KUMAR A

Sr. Technical Recruiter

Contact: +1 Ext 119

vkm

Cynosure Technologies, LLC

2401 Fountain View D, STE 502, Houston TX 77057

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