Salesforce Scrum Master

Salesforce Scrum Master
Location: Remote (Canada)

6 Months+
Description:
As a Salesforce Scrum Master, you will guide Agile teams in the design, development, and optimization of Salesforce-based solutions, including integration with automation tools, data visualization, and AI-enabled analytics. You will foster collaboration, facilitate efficient Agile practices, and drive successful project delivery
Key Responsibilities:

• Serve as Scrum Master for one or more Salesforce project teams, advocating for Agile best practices and continuous improvement.
• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, Backlog Grooming, and Retrospectives.
• Participate in PI planning session, Scrum of Scrums
• Ensure team is effectively utilized, monitor and publish scrum team metrics and improvements
• Collaborate with Product Owners, stakeholders, and cross-functional teams to refine and prioritize product backlogs and requirements, ensuring delivery of high-value Salesforce features.
• Remove impediments and proactively champion a culture of collaboration, transparency, and accountability among team members.
• Maintain and optimize Agile project artifacts (e.g., product/sprint backlogs) using tools such as Jira or Azure DevOps; manage dashboards and reporting for leadership.
• Support data migration, integration, and automation initiatives across Salesforce and connected platforms.
• Promote open communication between technical teams and clients, ensuring clear alignment of goals, status, and risks.

Basic Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• 3+ years of experience as a Scrum Master, with direct responsibility leading Salesforce or SaaS implementation teams (5+ years preferred for senior roles).
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent required.
• In-depth understanding of Salesforce platform (Sales Cloud, Service Cloud, custom objects, automation) and Agile methodologies.
• Proficiency in Agile tools (e.g., Jira, Azure DevOps) and Microsoft Office Suite.
• Excellent facilitation, communication, and stakeholder engagement skills.

Preferred Qualifications:

• Salesforce certifications (Salesforce Administrator, Platform App Builder) or PMP certification.
• Experience with AI or data analytics integration in Salesforce environments.
• Prior experience in remote and cross-functional team leadership.