CPQ Process Analyst

RESPONSIBILITIES:
Kforce has a client seeking a fully remote CPQ Process Analyst to join their team. They will play a crucial role in managing and optimizing our CPQ (configure, price, quote) system to support sales operations and drive business growth. The CPQ Process Analyst will be responsible for building standard business processes, configuring, maintaining, and enhancing the CPQ platform, as well as providing support to users across the organization.

Duties:
* Configure and maintain the CPQ system to support complex product and pricing configurations
* Provide day-to-day support to CPQ users
* Collaborate with stakeholders to identify opportunities for system enhancements and improvements
* Manage integrations between the CPQ system and other business systems, such as CRM and ERP platforms
* Develop training materials and documentation to support CPQ users, including user guides, process documentation, and training sessions; Conduct training sessions to onboard new users and provide ongoing education
* Conduct testing and validation of system changes, enhancements, and new features to ensure accuracy and functionality
* Support users of implemented solutions in the proper and most effective utilization of the applications
* Analyze and catalog key business processes to serve as a reference for current and future project efforts
* Negotiate the introduction of new business processes with the affected organizations
* Maintain a deep understanding of benchmark business practices utilized throughout the industry and at other benchmark organizations
* Measure the impact of best practice initiatives by capturing and maintaining before and after financial and operational metrics
* Maintain professional and technical knowledge

REQUIREMENTS:
* 4+ years of CPQ experience
* Strong experience in deep configurations
* Experience in multiple ERP Systems including Salesforce and Oracle
* Strong in SQL and broad technical background
* Strong collaboration skills
* Strong technical background
* Excellent problem-solving skills

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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