Overview
On Site
Depends on Experience
Contract - W2
Contract - Independent
Job Details
We are seeking a dedicated Jr. IT Analyst to join our team, where you will play a crucial role in supporting our IT infrastructure. This position offers an exciting opportunity to work with cutting-edge technology and contribute to a dynamic environment.
Responsibilities
- Provide support for desktops, laptops, servers, printers, and network infrastructure.
- Configure, deploy, and maintain IT equipment and software.
- Manage and resolve IT service management tickets in accordance with service level agreements.
- Assist with network troubleshooting and VoIP phone support.
- Participate in required training and compliance activities.
- Maintain dashboard expectations for IT metrics and system vulnerabilities.
Skills
- High school diploma with a minimum of 5 years of IT experience.
- Proficiency in supporting Microsoft Windows Server OS and various hardware components.
- Strong troubleshooting skills for network and IT infrastructure issues.
- Ability to work independently and manage multiple tasks effectively.
Preferred Skills
- Experience with Microsoft Office 365 and Microsoft Teams.
- Familiarity with IT service management tools.
- Knowledge of Ethernet, Wireless, LAN/WAN, firewalls, routers, and switches.
- Strong communication and interpersonal skills.
We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued and empowered to contribute their unique perspectives.
Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.