Managing Director, Head of Shared Services Technology

  • Jersey City, NJ
  • Posted 5 hours ago | Updated 5 hours ago

Overview

On Site
USD 250,000.00 - 500,000.00 per year
Full Time

Skills

Payments
Collections
Financing
Securities
Public Sector
ProVision
Collaboration
Shared Services
FOCUS
Finance
Artificial Intelligence
IT Architecture
Innovation
Operational Efficiency
DevOps
Scalability
Roadmaps
IT Strategy
Financial Services
Banking
Partnership
Customer Relationship Management (CRM)
Problem Solving
Conflict Resolution
Management
Leadership
Application Development
Jersey
Insurance
Law
Accessibility

Job Details

Managing Director, Shared Services Technology

Serving Clients in 95 countries, Services provides integrated payments and collections, liquidity management, short term financing and trade finance solutions, and securities services to multinational corporations, financial institutions, public sector organizations and increasingly to mid-corporate businesses with global needs. As the Services business continues to grow and evolve, there is a strong mandate to ensure provision of world class technology and innovation relative to the partnership with the business.

The Head of Shared Services Technology will focus on building common platform across the business. The leader will lead AI initiatives, shared operational platform and digital assets platforms through effective best architectural principles, key engineering disciplines and sound procedures expected of a global, systemically important financial institution.

Responsibilities include:
  • Spearhead the development and implementation of cutting-edge AI solutions and drive the evolution of our technology architecture to support scalability, security, and innovation.
  • Lead a team of engineers to design, build, and maintain robust, scalable, and secure infrastructure while implementing solutions to enhance operational efficiency.
  • Lead a team of engineering building capabilities around digital assets.
  • Drive the adoption of DevOps best practices across the engineering organization.
  • Ensure the availability, performance, and scalability of shared platforms.
  • Develop and maintain the organization's infrastructure roadmap, aligning it with business growth and technology advancements.
  • Work with the broader CTO organization on the overall technology strategy for the business.

Qualifications:
  • Significant experience in Financial Services preferably in Transaction Banking
  • Possesses an observable and impactful delivery track record, including the architecture, build, deployment, integration and ongoing management of large-scale technology ecosystems
  • Demonstrated skills in developing and executing strategies for transformation programs
  • Strong influencing skills and ability to work in an environment where priorities are frequently changing
  • Proven ability to establish and maintain business partnerships and client relationships
  • Experience analyzing client requirements and developing suitable, cost-effective solutions
  • Comprehensive understanding and awareness of appropriate corporate and regulatory policies
  • Experience in performing complex problem solving and business trade off decision analysis
  • Experience of work in a process driven environment
  • Demonstrated people leadership / management
  • Ability to provide leadership to the next generation of the global technology journey

Primary Location:

Jersey City, New Jersey, United States

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Job Family Group:
Technology

Job Family:
Applications Development

Time Type:
Full time

Primary Location:
Jersey City New Jersey United States

Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Aug 11, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.
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