Overview
On Site
USD 100,000.00 - 120,000.00 per year
Full Time
Skills
Microsoft Dynamics
Microsoft Exchange
IT Management
Order Management
Dashboard
Workflow
Auditing
Performance Monitoring
Root Cause Analysis
Data Extraction
Process Improvement
Onboarding
Trading
Management
Managed Services
Issue Resolution
Research
Mapping
Documentation
Technical Support
DevOps
XML
Flat File
Notepad++
FTP
AS2
Collaboration
Microsoft Excel
Data Analysis
Information Systems
Information Management
Business Process
Enterprise Resource Planning
Inventory
Sales
Communication
Attention To Detail
Active Directory
Microsoft Windows Server
Microsoft Windows
Dell
Citrix
Electronic Data Interchange
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Position Summary:
We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners.
Key Responsibilities:
EDI Operations & Troubleshooting
Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations.
Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections.
Support sales order processes and collaborate with order management teams.
Administer EDI dashboards, transaction schedulers, and perform routine maintenance.
Configure and maintain customer cross-references and document flows.
Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs).
Performance Monitoring & Analysis
Monitor system performance and conduct root cause analysis for recurring issues.
Use tools like Notepad++ for data extraction and troubleshooting.
Generate error reports and recommend long-term process improvements.
Manage workload effectively during peak operational periods.
Partner Onboarding & Collaboration
Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846).
Collaborate with internal teams and external partners to resolve order and fulfillment issues.
System Configuration & Integration
Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns).
Coordinate with managed services teams for issue resolution and message reprocessing.
Technical Expertise & Documentation
Stay current with EDI standards and ERP integration tools.
Research and resolve mapping and integration issues.
Maintain detailed documentation of processes, configurations, and resolutions.
Qualifications & Requirements:
Experience
Minimum 3 years in EDI support, client services, or technical help desk roles.
Experience with ticketing systems (e.g., IT Help Desk, DevOps).
Technical Skills
Proficiency in XML and flat file formats.
Advanced use of Notepad++ for troubleshooting.
Hands-on experience with ERP-integrated EDI modules.
Familiarity with FTP and AS2 networks.
Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus.
Proficiency with collaboration tools and Excel for data analysis.
Certifications
ERP platform certifications (e.g., MB-300) preferred.
Education
Associate's degree in Information Systems, Business Information Management, or related field preferred.
Understanding of ERP business processes and terminology.
Preferred Qualifications
2+ years of hands-on ERP experience in inventory, product information, or sales modules.
Strong communication skills and attention to detail.
Ability to work cross-functionally with internal and external stakeholders.
Requirements
Active Directory, Microsoft Windows Server, MS Windows 10, Dell Technologies, Citrix Technologies, EDI - Electronic Data Interchange, D365
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Position Summary:
We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners.
Key Responsibilities:
EDI Operations & Troubleshooting
Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations.
Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections.
Support sales order processes and collaborate with order management teams.
Administer EDI dashboards, transaction schedulers, and perform routine maintenance.
Configure and maintain customer cross-references and document flows.
Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs).
Performance Monitoring & Analysis
Monitor system performance and conduct root cause analysis for recurring issues.
Use tools like Notepad++ for data extraction and troubleshooting.
Generate error reports and recommend long-term process improvements.
Manage workload effectively during peak operational periods.
Partner Onboarding & Collaboration
Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846).
Collaborate with internal teams and external partners to resolve order and fulfillment issues.
System Configuration & Integration
Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns).
Coordinate with managed services teams for issue resolution and message reprocessing.
Technical Expertise & Documentation
Stay current with EDI standards and ERP integration tools.
Research and resolve mapping and integration issues.
Maintain detailed documentation of processes, configurations, and resolutions.
Qualifications & Requirements:
Experience
Minimum 3 years in EDI support, client services, or technical help desk roles.
Experience with ticketing systems (e.g., IT Help Desk, DevOps).
Technical Skills
Proficiency in XML and flat file formats.
Advanced use of Notepad++ for troubleshooting.
Hands-on experience with ERP-integrated EDI modules.
Familiarity with FTP and AS2 networks.
Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus.
Proficiency with collaboration tools and Excel for data analysis.
Certifications
ERP platform certifications (e.g., MB-300) preferred.
Education
Associate's degree in Information Systems, Business Information Management, or related field preferred.
Understanding of ERP business processes and terminology.
Preferred Qualifications
2+ years of hands-on ERP experience in inventory, product information, or sales modules.
Strong communication skills and attention to detail.
Ability to work cross-functionally with internal and external stakeholders.
Requirements
Active Directory, Microsoft Windows Server, MS Windows 10, Dell Technologies, Citrix Technologies, EDI - Electronic Data Interchange, D365
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.