Clarity PPM Technical Lead

Job Title: Clarity PPM Technical Lead/Engineer
Location: Remote
Type: Contract To Hire
Compensation: $75.75/HR-$80.75/HR on W2

Responsibilities:

• Support and enhancement highly visible and strategically significant Project and Portfolio Management applications.
• Integrate with, and actively contribute to, a well-established application and PMO tools support team.
• Strong technical skills coupled with good customer facing skills while being able to troubleshoot and problem solve application issues independently.
• Provide excellent technical and end user application support.
• Provide application and subject matter expertise, in both Clarity PPM technical and functional areas.
• Architect, recommend, and design systems solutions that meet customers' requirements
• Manage implementation of solutions architected.
• Configuration and customization of Clarity PPM components including objects, portlets, process workflows, lookups, etc.
• Mange all technical aspects of the Clarity PPM upgrades including research, testing, troubleshooting, planning, documenting differences, implementing, defining processes and standards.
• Support the development of training materials for the end-user.
• Clarity PPM Support and Training
• Strong knowledge of the Clarity PPM tool with the ability to train users of a wide range of roles including PMO Power users/Clarity Leads, Project Managers and Time Entry users.
• Building, deploying, and communicating change through eLearning software.
• Communicate effectively with colleagues and partners in a global company.
• Represent and ensure end users interests when implementing functional changes in partnership with vendor partners and technical teams.
• Monitor support queue- work directly with users on Clarity issues.
• Support the needs of the Clarity community at an enterprise level.
• Maintain existing Clarity website on the company intranet which hosts informational resources, training material, job aids, etc.
• Create new artifacts on the Clarity website.
• Participate in system updates and upgrades testing and related activities (creation and execution of test scripts, coordination of UAT testing communication, etc.)

Qualifications:

• The candidate must have Clarity PPM technical and functional experience.
• Bachelor's Degree in Computer Science or a similar major preferred
• 5+ years' experience in managing Clarity at a technical level, leading upgrades, and system troubleshooting
• Experience with Clarity PPM 16.3x
• Experience with Clarity PPM New UI
• In-depth experience with developing and fine-tuning MS SQL queries as well as Clarity PPM Entity Relationship Diagram.
• Design and development of Clarity PPM portlets. Advanced level of experience with NSQL queries.
• Development of processes in Clarity PPM using GEL scripts.
• Knowledge of Clarity PPM Web Services/XOG and Java for Clarity PPM integration with other applications.
• Hands on expertise with all aspects of implementations, requirements gathering & analysis, design, configuration, and testing.
• Strong computer skills including Microsoft Office (with advanced proficiency in MS Excel), MS Teams, MS SharePoint, and MS Project.
• Excellent troubleshooting abilities and analytical skills.
• Strong written and verbal communication skills.
• Proactive, self-motivated, detail-oriented, and creative.

Licenses/Certifications

• ITIL Foundations v4 or the ability to obtain within 180 days of starting

System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #850-Rockville (ALTA IT)

System One, and its subsidiaries including Joul, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.