.Net Support Lead

  • Hartford, CT
  • Posted 13 hours ago | Updated 13 hours ago

Overview

Hybrid
Depends on Experience
Full Time
Accepts corp to corp applications
Able to Provide Sponsorship

Skills

C#
.NET 3.5
.NET 4.8+
JavaScript
jQuery
HTML5
CSS3
Bootstrap
ASP.NET
API
AWS

Job Details

Job Title:- Net Support Lead/Engagement Manager

Location:- Hartford, CT (Hybrid Onsite 4 days a week)

Job Description:-

Support lead with expertise in C#, .NET (3.5, 4.8+, Core), SQL Server 2022, WebForms, MVC, JavaScript, and jQuery. The ideal candidate should have proven experience leading a onsite offshore support team that provides L2/L3 support to business critical applications.

Candidate will perform following activities

  • Manage L2/L3 services in onsite offshore model for legacy applications developed in using .NET Framework (3.5, 4.8+), .NET Core, and ASP.NET (WebForms, MVC) on AWS platform
  • Lead support team of full stack developers and SQL developers.
  • Establish support processes which are adhering to ITIL guidelines
  • Manage client expectations. Setup right expectations through effective communication and reporting.
  • Provide L2/L3 support
  • Establish efficient Incident triaging, tracking mechanism to adhere to contractual SLA.
  • Support, develop and optimize SQL Server 2022 queries, stored procedures.
  • Work with Visual Studio 2022 to support, develop and debug applications.
    • Implement client-side scripting using JavaScript, jQuery, and AJAX.
    • Design and develop RESTful APIs and integrate third-party APIs.
    • Work in an Agile/Scrum environment to deliver enhancements
    • Troubleshoot, debug, and optimize application performance.
    • Write clean, maintainable, and efficient code following best practices.

    Technical Skills Required:

    • Backend: C#, .NET 3.5, .NET 4.8+, .NET Core
    • Frontend: JavaScript, jQuery, HTML5, CSS3, Bootstrap
    • Database: SQL Server 2022 (Stored Procedures, Indexing, Optimization)
    • Frameworks: ASP.NET WebForms, MVC
    • IDE & Tools: Visual Studio 2022, Git/TFS, Azure DevOps
    • Web Services: RESTful APIs, Web API, WCF (optional)
    • Working knowledge of Atlassian Jira and ServiceNow
    • Hands-on knowledge of AWS services

    Preferred Qualifications:

    • Working knowledge of Atalasoft dotImage, kendo Controls is a plus
    • Experience with CI/CD pipelines for deployment.
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