Senior Business Analyst with AppDynamics, 1000Eyes and Dynatrace experience

Must: Need BA candidates having experience with CISCO AppDynamics and 1000Eyes or Dynatrace.

Requirements:

• 5+ years' experience testing mobile and web applications, including API and DB.
• 3+ years' experience working with DynaTrace.
• 2+ years' experience creating test cases for applications.
• ble to explain complex technical issues to both technical and non-technical audiences.
• Experience working with geographically diverse teams.
• Strong verbal and written communication ability.
• Able to use independent judgment to plan, prioritize and organize a diversified workload.
• Possesses strong analytical skills and solid problem-solving skills.
• Experience with CISCO AppDynamics and 1000Eyes is a plus

• Establishing KPI's with the Bus as to what metrics should be measured as part of app performance and efficacy.
• Develop dashboards, reporting, and reviews with BUs of application KPIs.
• As part of the software development cycle, baseline performance of applications in lower environments.
• Establish upper and lower thresholds based on the baselined performance in lower environments, to be used as tollgate criteria for release.
• Establish the reporting and review cadence of performance KPIs as part of the Release and Change Management approval process.
• Determine the synthetics needed in both lowers and production to measure customer experience. This spans beyond basic performance KPIs, and ensures things like CTAs, customer journeys, personalized content, marketing content is accurate and working.