IT Support / MES Support Analyst

IT Support / MES Support Analyst (0 5 Years)

Hillsboro, OR

Contract Duration: 6+ Months Contract

The Opportunity

We are seeking an IT Support / MES Support Analyst to support a critical Manufacturing Execution System (MES) project scheduled to go live in March. The ideal candidate will assist with software testing, issue tracking, and production support activities to ensure a smooth and compliant system rollout. This role offers an excellent opportunity for early-career IT professionals to gain hands-on experience in manufacturing systems and enterprise applications.

Key Responsibilities

• Develop, execute, and document software test plans and test cases
• Perform functional, regression, and user acceptance testing (UAT)
• Identify, log, and track software defects and system issues
• Collaborate with development, QA, and business teams to resolve issues
• Support MES application during go-live and stabilization phase
• Ensure software compliance with industry and internal quality standards
• Document test results, defects, and process improvement recommendations

Required Qualifications

• 0 5 years of experience in IT Support, Application Support, or Software Testing
• Basic understanding of software development and testing life cycles
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work collaboratively in a fast-paced project environment

Preferred Qualifications

• Exposure to MES or manufacturing systems (highly desirable)
• Experience with manual or automated testing tools (e.g., Selenium, test management tools)
• Familiarity with defect tracking tools such as JIRA, ALM, or similar
• Understanding of QA best practices and documentation standards