ServiceNow Systems Administrator

ServiceNow Systems Administrator

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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Opportunity:
Seeking a ServiceNow Developer who will be responsible for maintaining and developing ServiceNow for a federal government customer. You will provide technical engineering solutions related to ServiceNow applications for IT Service Management (ITSM) and IT Operations Management (ITOM). Successful candidates will Identify and develop processes to streamline design and improve customer satisfaction.

Responsibilities:

• Responsible for the daily administration of the ServiceNow platform
• Performs disaster recovery operations, protects data, software, and hardware from malicious actors
• Work closely with users, partners, and other stakeholders to identify potential system issues and fix existing problems
• Collaborate with other technical subject matter expects and vendors to resolve issues
• Provides engineering development in the ServiceNow platform
• Identifies opportunities that reduce overall solution cost and development time
• Support Organizational Change Management and Continual Service Improvement initiatives
• Development of standard operating procedures and processes related ServiceNow
• Ensures that all technical artifacts are developed to the highest quality standards

Qualifications:
Required:

• Bachelor's Degree with minimum of 9 years' experience as a Developer or System Administrator
• Must have a fully adjudicated secret clearance
• Must be able to support full-time on-site in Arlington, VA.
• Candidate must be able to demonstrate the following competencies:
• Development of ServiceNow ITSM and ITOM
• System Administration for ServiceNow
• Troubleshooting ServiceNow

Desired:

• Certified ServiceNow Application Developer, Implementer, or System Administrator certification is highly desired
• Scripting language experience
• Highly organized, structured, process oriented, and a self-starter
• Ability to work independently as well as with a team
• Experience with Agile Development
• Excellent problem-solving skills
• Excellent verbal and written communication skills
• ITIL certification

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:
$94,400 - $198,300

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.