Overview
Hybrid
$38 - $40
Contract - W2
Contract - Independent
Skills
hosted application environments
Managed Services (MS)
Managed Services Lite (MSL)
Co-location (Colo)
Cloud services
Secondary Data Center (SDC)
server
storage
licensing sizing
IT infrastructure
ServiceNow
hardware/software/service configurations
cost models solution proposals
technical and business documentation
cost analysis reports
document proposal approvals and deployment progress tracking
change management
Job Details
Only candidates currently within an hour of Harrisburg will be considered.
ITIL v4 certification needed.
Commonwealth of PA - IT Service Management/System Administrator - 764538 (Hybrid)
Qualifications:
- Understanding of hosted application environments:
- Managed Services (MS)
- Managed Services Lite (MSL)
- Co-location (Colo)
- Cloud services
- Secondary Data Center (SDC)
- Knowledge of server, storage, and licensing sizing
- Familiarity with IT infrastructure concepts
- Proficiency in ServiceNow or similar ITSM tools
- Experience drafting solution proposals including hardware/software/service configurations and cost models
Strong skills in:
- Authoring technical and business documentation
- Preparing and maintaining status reports
- Creating technical contact resource lists
- Developing and presenting metrics and cost analysis reports
- Experience transforming business requirements into technical specifications
- Ability to track and document proposal approvals and deployment progress
Required Work Experience
- Customer-facing roles involving requirements gathering and technical consultation
- Liaison or service coordination between IT organizations and clients
- Experience conducting and documenting:
- Infrastructure sizing and analysis
- Migration or integration timelines
- Cost estimations
- Risk/compliance assessments
- Leading or participating in process improvement projects
- Managing change management requests in an enterprise environment
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