Senior Engineer Commercial Technologies, Technical Lead - Pharmacy Systems

What Commercial Technologies Software Engineering contributes to Cardinal Health

Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.

Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to maximize performance and suitability for business needs. This job family manages engineering projects and plans for commercial technologies and interfaces with product managers to develop objectives. This job family assesses product systems, identifies opportunities for process and system improvements, and develops solutions through application of engineering principles.

The pharmacy systems team is part of many diverse and dependent workstreams that enable and support client program implementations for Sonexus Patient and Access Support Services on a customized Salesforce Platform and hybrid solutions. This role will be responsible for the technical leadership over the pharmacy systems team. With collaboration from our business partners, this role with help execute strategic and tactical initiatives for technologies and applications such as GuardianRX and Cperx.

Responsibilities

• The technical lead is responsible for designing, developing, implementing, and supporting applications, systems and IT products required to achieve business objectives.
• Plans and executes system implementations that ensure success and minimize risk of system outages or other negative production impacts.
• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
• Analyze production system operations using tools such as monitoring, capacity analysis and outage root cause analysis to identify and drive change to ensure continuous improvement in system stability and performance.
• Provide technical guidance to managed service partners. Participate in code and design planning/reviews to ensure industry standards and best practices are being met
• Establish and develop relations with business stakeholders
• Design & customize technological systems and platforms to improve customer experience
• Analyze the costs, value and risks of technology to advise management and suggest actions
• Ensure aligned objectives and execution across internal and external stakeholders to create mutually beneficial partnerships to identify areas of growth and innovation
• Advise on long term technology and growth planning
• Ensure product and services are compliant with company's policies
• Manage strategic partnerships with preferred technology vendors
• Must be able to define tasks, milestones, and deliverables that meet stated project objectives
• Independently determines method for completion of new projects
• Excellent communication, analytical presentation skills, problem solving skills and learning attitude
• Creation of strategic roadmaps to guide journey to target state
• Reference architectures and standards definition to guide implementation teams and promote standardization, and enterprise reuse where applicable
• Create supporting documentation to help guide critical decisions on initiatives
• Research, analysis, design, and solutions proposals for business and technologies strategies
• Partner with implementation teams on selecting the appropriate solution components that align with team standards while also meeting the requirements of the program
• Partner with shared service teams such as Risk and Security to ensure systems are secure and proper controls are implemented
• Serve as an escalation point for complex functional and technical issues
• Provide end-to-end views on how all components fit together
• "Connecting dots" across various business and technology areas

Qualifications

• 8-12 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Experience in .net, Azure Logic Apps & pipelines, Swaggerhub, APIGEE, Splunk, Postman, Azure devops
• Experience with GuardianRX, Cperx, Queen City, CMS Wordlink, Omnisys, and Genesis is a plus
• Experience in designing, building, deploying, managing, and enhancing applications within the Software Development Life Cycle (SDLC) processes including requirement analysis and system design, and/or software engineering principles
• Experience in ITIL concepts including Application Build & Run, Incident Management, Change Management, CMDB in Service Now platform
• Expert in Agile development
• Experience with CI/CD pipelines such as Concourse, Jenkins
• Working experience translating business objectives into Strategic technology plans
• Strong leadership skills, including the ability to effectively partner with business leadership and key business stakeholders.
• Strategic mindset and ability to lead with business objectives
• Expert understanding of infrastructure platforms such as operating systems, databases, application servers, cloud.
• Strong understanding of industry trends and relevant emerging technologies
• Strong problem solving and analytical skills, and the ability to communicate technical information to both technical and non-technical users across various domains.
• Perspectives on industry-wide best-practices
• Experience in Healthcare industry a plus
• Experience in data analytics and/or data science a plus
• Enterprise or Solution Architecture experience a plus

What is expected of you and others at this level

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
• Participates in the development of policies and procedures to achieve specific goals
• Recommends new practices, processes, metrics, or models
• Works on or may lead complex projects of large scope
• Projects may have significant and long-term impact
• Provides solutions which may set precedent
• Independently determines method for completion of new projects
• Receives guidance on overall project objectives
• Acts as a mentor to less experienced colleagues

Anticipated salary range: $121,600 - $182,385

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 06/29/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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