Overview
Remote
Depends on Experience
Full Time
Accepts corp to corp applications
Skills
ServiceNow
GSA Security
Job Details
ServiceNow Senior Developer Location: U.S.
*GSA Security Clearance Required
Key Responsibilities
- Integration Design and Development:
Design, develop, and implement integrations between ServiceNow and third-party systems (e.g., CRM, ERP, HR, AWS, Azure) using various protocols and tools such as REST/SOAP APIs, IntegrationHub, MID Server, and web services. - Workflow Automation:
Develop and configure automated workflows, business rules, UI policies, and scripts using tools like Flow Designer and App Engine to enhance business processes and minimize manual effort. - Troubleshooting and Support:
Troubleshoot and resolve complex integration issues, perform root-cause analysis, and provide technical support for production issues. - Data Management:
Analyze, map, transform, and manage data exchange between systems to ensure accuracy, integrity, and consistency, often working with the Configuration Management Database (CMDB). - Documentation and Standards:
Create and maintain comprehensive technical documentation, including design specifications, data mapping, and operational guides, while ensuring adherence to best practices and security standards. - Collaboration:
Work closely with stakeholders, business analysts, and cross-functional IT teams to gather requirements, define solutions, and ensure project alignment with business goals. - Platform Maintenance:
Support ServiceNow platform upgrades by validating existing integrations and configurations for compatibility and remediating impacts.
Essential Skills and Qualifications
Successful integration developers possess a blend of technical and interpersonal skills.
Technical Proficiency:
- Expertise in scripting languages, primarily JavaScript, as well as GlideScript, HTML, CSS, XML, and JSON.
- Hands-on experience with REST and SOAP APIs, JDBC, LDAP, SSO/SAML authentication, and API security frameworks.
- Strong knowledge of ServiceNow platform modules, including ITSM, ITOM, CMDB, and the CSDM framework.
- Familiarity with integration tools and features like IntegrationHub, Flow Designer, Spokes, MID Server, and Orchestration.
- Experience with Agile/Scrum development methodologies and working with version control systems.
Education and Certifications:
- A Bachelor s degree in Computer Science, Information Technology, or a related engineering field is typically required.
- Relevant certifications, such as the ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD), are highly advantageous.
- GSA Security Clearance Required
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