Overview
On Site
Full Time
Skills
Policies and procedures
Hardware installation
Operating systems
Service level
Capacity management
Integration testing
Performance tuning
Tier 3
Incident management
Problem management
Change management
Mainframe
Management
Customization
Planning
Computer hardware
Training
Automation
Operations
Scripting
Hosting
Proxies
Servers
Documentation
ServiceNow
Database
IMPACT
Internet
Metrics
Job Details
Location: Malvern, PA
Description: Our client is currently seeking a Mainframe Engineer: Hybrid Remote - Mondays and Fridays Remote!
Systems engineer position is responsible for managing the mainframe hardware configuration, and installing, customizing, and maintaining the mainframe operating system. System programmers ensure that their installation's system and its services are available and operating to meet service level agreements.
The system engineer role includes the following responsibilities:
Planning hardware and software system upgrades and changes in configuration
Training system operators and application programmers
Automating operations
Capacity planning
Running installation jobs and scripts
Performing installation-specific customization tasks
Integration-testing the new products with existing applications and user procedures
System-wide performance tuning to meet required levels of service
Provides senior level Tier 3 operational services, including troubleshooting, diagnosing, and resolving complex hardware and/or software issues and outages elevated from the Infrastructure Operations and Hosting Services groups in GTO. Maintains and troubleshoots hardware and/or software systems (e.g., applications, proxy servers, and fire walls) on multiple platforms.
Trains and mentors staff on processes and releases. Troubleshoots and resolves complex issues elevated from staff. Assesses IT risks, dependencies, and conflicts.
Monitors and resolves automated system alerts and alarms that indicate system functions were not completed within established service levels. Recommends automated monitoring enhancements.
Coordinates resolution activities with IT groups across systems and platforms (e.g., availability team), so they occur in sync. Communicates issue status.
Troubleshoots, configures, and tunes systems. Installs software, patches, upgrades, applications, and/or hardware. Tests and evaluates IT vendor products. Reviews IT vendor literature to identify product deficiencies, work arounds, and scheduled patches and updates.
Writes documentation, including policies and procedures. Adds, updates, and closes records in the IT ServiceNow, Incident Management, Problem Management and Change Management databases. Reviews related records to identify requests that may have an impact on systems.
Administers system activities (e.g., internet availability).
Identifies performance issues and trends. Identifies opportunities to improve system and application performance, including automating manual system tasks. Participates in change management and related meetings to identify systems issues. Presents project initiatives and metrics.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Description: Our client is currently seeking a Mainframe Engineer: Hybrid Remote - Mondays and Fridays Remote!
Systems engineer position is responsible for managing the mainframe hardware configuration, and installing, customizing, and maintaining the mainframe operating system. System programmers ensure that their installation's system and its services are available and operating to meet service level agreements.
The system engineer role includes the following responsibilities:
Planning hardware and software system upgrades and changes in configuration
Training system operators and application programmers
Automating operations
Capacity planning
Running installation jobs and scripts
Performing installation-specific customization tasks
Integration-testing the new products with existing applications and user procedures
System-wide performance tuning to meet required levels of service
Provides senior level Tier 3 operational services, including troubleshooting, diagnosing, and resolving complex hardware and/or software issues and outages elevated from the Infrastructure Operations and Hosting Services groups in GTO. Maintains and troubleshoots hardware and/or software systems (e.g., applications, proxy servers, and fire walls) on multiple platforms.
Trains and mentors staff on processes and releases. Troubleshoots and resolves complex issues elevated from staff. Assesses IT risks, dependencies, and conflicts.
Monitors and resolves automated system alerts and alarms that indicate system functions were not completed within established service levels. Recommends automated monitoring enhancements.
Coordinates resolution activities with IT groups across systems and platforms (e.g., availability team), so they occur in sync. Communicates issue status.
Troubleshoots, configures, and tunes systems. Installs software, patches, upgrades, applications, and/or hardware. Tests and evaluates IT vendor products. Reviews IT vendor literature to identify product deficiencies, work arounds, and scheduled patches and updates.
Writes documentation, including policies and procedures. Adds, updates, and closes records in the IT ServiceNow, Incident Management, Problem Management and Change Management databases. Reviews related records to identify requests that may have an impact on systems.
Administers system activities (e.g., internet availability).
Identifies performance issues and trends. Identifies opportunities to improve system and application performance, including automating manual system tasks. Participates in change management and related meetings to identify systems issues. Presents project initiatives and metrics.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!