Insurance Business Administrator

RESPONSIBILITIES:
Kforce has a client in Jacksonville, FL that is seeking an Insurance Business Administrator who will drive the strategy and delivery of enterprise applications and digital products. The Insurance Business Administrator will be the bridge between business needs and technical solutions-partnering with stakeholders across underwriting, claims, and operations to ensure our products provide measurable value.

Key Responsibilities:
* Define product vision, roadmap, and backlog for enterprise applications
* Elicit and document business and system requirements from cross-functional teams
* Translate requirements into user stories, data models, process flows, and specifications
* Lead backlog grooming, sprint planning, and prioritization activities
* Collaborate with developers, UX designers, quality assurance, and architects
* Evaluate vendor platforms and recommend technology enhancements
* Conduct impact/gap analysis and feasibility studies
* Facilitate stakeholder workshops and user acceptance testing (UAT)
* Act as a trusted technology advisor to internal business partners
* Continuously seek opportunities to optimize systems and workflows

REQUIREMENTS:
* Bachelor's degree in IT, Business, or related field (Master's preferred)
* 7+ years in business analysis or product ownership roles, supporting IT and digital initiatives
* Proven Agile/Scrum experience including backlog ownership and user story creation
* Strong technical knowledge (APIs, data models, system integrations)
* Exceptional communication, facilitation, and stakeholder engagement skills
* Demonstrated success delivering complex IT solutions

Preferred Experience:
* Certifications such as CSPO, CBAP, or PMI-PBA
* 3+ years of experience in the P&C insurance industry, especially homeowners insurance
* Familiarity with systems like Guidewire, Duck Creek, Majesco, or OneShield
* Experience with cloud/SaaS platforms, workflow automation, and data tools
* Familiarity with regulatory compliance standards within homeowners insurance

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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