Overview
Remote
Depends on Experience
Full Time
Skills
P&C insurance
Pricing
Regulatory Filing
Azure Devops
KPI Dashboards
Metrics
RACI charts
Job Details
Job Title: Process Improvement Consultant (Pricing)
Location: USA & Canada
Duration: Full Time Permanent
Role & Responsibilities Overview:
- Analyze and optimize the end-to-end workflow of the Pricing Predictive Analytics team, focusing on operational effectiveness rather than technical modeling.
- Map the full operational lifecycle from model development to regulatory filing to objection handling to identify inefficiencies and propose targeted improvements.
- Implement and manage an Azure DevOps board to support backlog grooming, sprint planning, capacity tracking, and display live KPIs for real-time visibility.
- Design and roll out a standardized task taxonomy and template set to improve repeatability and reduce variability across filings and objections.
Candidate Profile:
Bachekors or Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas
4+ years proven experience in project and process management within P&C insurance, preferably in pricing or regulatory filing operations.
Deep understanding of operational workflows and team structures supporting predictive modeling and filing teams.
Demonstrated ability to work with technical and non-technical stakeholders to build scalable, repeatable, and agile processes.
Capable of thinking strategically while delivering detailed execution plans.
Strong communication skills with ability to translate complex operational flows into clear visuals, documentation, and dashboards.
Flexible and collaborative working style with significant overlap with EST time zone hours.
Technical skills:
Agile Project Management: Hands-on experience implementing Agile or Scrum frameworks using Azure DevOps or similar platforms.
Workflow Mapping & Optimization: Expertise in identifying bottlenecks, improving throughput, and standardizing task execution.
Capacity Planning: Ability to define staffing models, track team velocity, and forecast future workload demand.
Metrics & KPI Dashboards: Skilled in building and interpreting live operational dashboards that track performance and drive accountability.
Documentation: Strong capabilities in drafting role charters, RACI charts, onboarding manuals, and process playbooks.
Familiarity with insurance pricing operations, filing cycles, and objection handling workflows (preferred).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.