Lead Network Engineer

Job Description:

Must have:

• Advanced in-depth understanding of Ansible network automation is a must.
• 5+ years of experience supporting end to end network technologies such as routers, switches, VPN appliances, firewalls, load Balancers, DNS appliances, and wireless devices.
• Knowledge of network programmability using API s, Python scripts and/or Ansible.
• Experience with network security technologies like Palo Alto firewalls and NAC (Cisco ISE)
• Software Defined Networking experience (SD-WAN, DNAC, NDO, ACI)
• Experience with UNIX/Linux.
• In-depth experience with dynamic routing protocols such as BGP, OSPF.
• Advanced understanding of business technology drivers and their impact on architecture design,
• Advanced understanding of performance and monitoring via SNMP, API, SIEM (Splunk)
• Proficient in more than one specific infrastructure technology
• Advanced understanding of best practices and policies
• Advanced troubleshooting skills

Nice to have:

• Experience working in an Agile/KanBan team aligned to ITIL practices.
• Knowledge of cloud platforms such as AWS, Google Cloud Platform, or Azure (nice to have)
• Experience in an enterprise environment and previous banking/financial industry experience is a plus.

Brief Description:

Principal Engineer Lead Network Operations A successful candidate will provide 24x7 technical leadership and operational support for Enterprise Network organization.

Detailed Description:

• Lead Major Incident Support efforts, coordinating with cross-functional teams to ensure timely resolution and communication during critical network incidents relying on his/her ability to pull together technical resources to gather accurate information to provide data driven solutions.
• Troubleshoot and resolve complex network issues escalated from Tier-1 and Tier-2 support teams, conduct post-mortem/Root Cause Analysis (RCA) on major incidents to identify underlying causes and implement corrective actions.
• Maintains current knowledge of hardware, software and network technology and recommends modifications as required.
• Engage with Platform Engineering teams to align network operations with platform development and enhancements.
• Create all required technical documentation in accordance with Change Control and project management processes and procedures.
• Work with developers to create automation workflows that enhance network operations and efficiency.
• Provide training and mentorship to team members, fostering a culture of continuous learning and improvement.
• Provide after hours and on-call support as needed.