Service Desk Specialist - on-site in North Wilkesboro, NC

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Service Desk requests
hardware installations
networking protocols
Migrating data and user profiles
Installing and imaging new computers
Installing local and network printers
ServiceNow call tracking system

Job Details

Service Desk Specialist

Location: North Wilkesboro, NC  - on-site - ** Travel Required

Contract 12+ Months

Service Desk requests, hardware installations, and customer software support at Century Center and other North Wilkesboro, NC ** Travel Required

This person is required to sit on-site.

This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Distribution Center (IT Warehouse)

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications

Installing and imaging new computers and loading of appropriate software for customers.

Installing local and network printers and other peripherals and configuration of same.

Migrating data and user profiles.

Documenting process and procedures related to technical field support activities.

Demonstrates knowledge and a working experience with ServiceNow call tracking system.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.