PC Technician

  • Tustin, CA
  • Posted 15 days ago | Updated 1 hour ago

Overview

On Site
USD 23.75 - 27.50 per hour
Contract - Independent
Contract - W2

Skills

Quality assurance
Electrical engineering
Software installation
Hardware installation
Software configuration
Customer service
Attention to detail
Problem solving
Customer support
Online training
Computer hardware
Repair
Enterprise resource planning
FOCUS
Finance
Accounting
Marketing
Creativity
Legal
Artificial intelligence
Insurance
.NET

Job Details

Description

We are offering a contract opportunity for a PC Technician located in Tustin, California. The role predominantly involves troubleshooting and repairing technical issues for customers in the Medical Static industry. This position is customer-centric and requires a hands-on approach to hardware and software configurations.

Responsibilities:

Engage with customers via phone to comprehend the scope of their technical problems.
Troubleshoot and repair issues related to software updates, film ware replacements, and electronic boards.
Remotely or in-person, perform repairs based on the nature of the problem.
Conduct Quality Assurance (QA) tests on repaired devices/units to ensure proper functionality.
Document all repair actions and customer interactions in the ERP system.
Utilize skills in Electrical Engineering, Motherboards, Hardware & Software Installation, Hardware Components, Hardware configuration, Software Configuration, Electrical Repairs, and Customer Service to effectively address and resolve technical issues.
Assemble and disassemble electrical devices as part of the troubleshooting process.

Requirements

Proficiency in Electrical Engineering with a focus on hardware components and motherboards
Demonstrated skills in Hardware & Software Installation
Ability to perform Hardware and Software Configuration tasks
Experience in Electrical Repairs, particularly related to PC components
Knowledge of various hardware components and their functionality
Excellent Customer Service skills with the ability to communicate technical information effectively
Proven experience in troubleshooting and resolving issues related to hardware configuration and software configuration
Ability to work independently and as part of a team
Detail-oriented with strong problem-solving skills

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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