Overview
Remote
Depends on Experience
Full Time
Skills
EPIC
EMR
MyChart
ServiceNow
Job Details
Epic EMR Help Desk
Remote
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
IT awareness & Helpdesk tool experience
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