ITS has a client in the Grand Rapids, MI area seeking an IT Systems Admin. This is a direct hire role with full benefits including 401k!

Role Summary

To support the IT functions of the business including hardware, software and peripherals.

Key Responsibilities

* Supervise upgrades on hardware and software systems as required while adhering to SOX guidelines
* Support enterprise, cross-divisional Microsoft Office, Active Directory, and CAD (Catia, Auto Desk Inventor Series, etc) systems. Support EDI systems including connections to customers and vendors.
* Manage enterprise systems backups, including IBM AS/400, file and print servers, SQL database servers, E-Mail, PC's, virtual servers and any other critical data systems.
* Assist company personnel in development of small applications in MS Office, e-mail systems and/or manage relationships with outside companies to deliver required applications.
* Assist in continued implementation of the ERP software system, CMS, and other applications.
* Oversee all installation and of software and systems, and provide training as necessary
* Assist in management of vendor software agreements/contracts
* Continually develop and maintain pre-existing documentation of all system related areas
* Assist all users with day-to-day issues experienced while using computer hardware and software
* Troubleshoot any problems experienced by PC users on a timely basis
* Perform repairs and maintain a schedule of preventive maintenance on hardware systems as needed
* Manage EDI overlays and ensure dependable and consistent communications between the division and its customers and vendors
* Through self-training, computer-based training, and courses, continuously improve levels of knowledge and competency with IT systems and products utilized by each division.
* Assist in the evaluation of new technologies, hardware, and software
* Assist with company projects requiring IT involvement
Key Qualifications/Requirements

* Windows 7, 10, Windows Server 2012, 2016
* Microsoft Office 2016, 365
* Strong understanding of networking
* Capable of maintaining, troubleshooting, and repairing systems hardware
* 60+ desktops/notebooks, 20+ thin clients, 70+ users
* Microsoft Windows Server 2012 Active Directory based forest/domains, Microsoft Exchange 365/Outlook, IBM iSeries based manufacturing system, Microsoft SQL Server based database systems
* Network and routing using Cisco wireless networks & routers, Client Managed 100Mb and 1000Mb Switches, Fortinet VPN Appliances
* VOIP phone system
* Microsoft Azure Virtualization, Site Recovery, Backup, and Power BI
* Microsoft Windows Server 2012 Active Directory in hybrid mode with Microsoft 365
* Netapp and VMware virtualized environment
* SQL DB administration

Education and Experience
* Associate or Bachelor degree in Computer Science (or related field) and a minimum of 2 years actual work experience in the Information Technology field