Special Events Sales Manager

The Special Events Sales Manager is responsible for proactively selling revenue generating event opportunities to clients for all areas of Client Site. This role facilitates the achievement of personal and annual team sales goals and provides direct support to the Director of Sales. This position creates unique and financially successful special events while coordinating with all respective Client site departments on event specifics needs.

Responsibilities

• Proactively pitch and book private special events in market segments as assigned by the Director, Special Events held on the client property
• Meet and exceed individual sales goals
• Consistently fulfill sales call and networking quotas while maintaining impeccable client detail tracking
• Create event recruitment strategies to increase content and programming both in creative public-facing and private special events
• Work with all in-house departments to ensure consistency, accuracy, and optimal financial opportunities on all events
• Review industry trends and make recommendations on new business opportunities that support departmental strategic plans
• Handle initial phone calls and electronic inquiries promptly (within 24 hours)
• Develop and continually work to build a complete, comprehensive targeted list of client companies/organizations within assigned categories
• Ensure optimal perception of venue within the community as well as within professional organizations
• Draft event contracts and maintain files and databases for upcoming and past events
• Coordinate special events on venue calendar through Momentus Elite and communicate the schedule details to all necessary parties
• Give tours to potential social, corporate and convention clients, location scouts, and potential event producers in conjunction with event managers
• Communicate and distribute the contract details for upcoming events to the appropriate departments through all relevant means, including attending the weekly Special Events Meetings
• Proactively solicit new business opportunities via cold calls, sales calls, in-person client presentations and market prospecting corporations, DMCs, incentive houses, Tour & Travel companies, meeting planners, associations, non-profits, SMERF (Social, Military, Educational, Religious and Fraternal) groups, concierges, and hotels
• Identify key clients to create and solidify discount/incentive programs and preferred status
• Manage and track account activity
• Validate and secure space availability for new opportunities
• Negotiate contractual points and close deals
• Establish knowledge and eventual expertise in using our systems, i.e., Momentus Elite, Prismm, etc.
• Represent Client at local and national meetings with organizations directly related to assigned markets and the hospitality industry as assigned, such as MPI, ISES, HSMAI, NACE, IMEX, and Smart Meetings
• Assist in the development of Client Special Events sales collateral and campaigns
• Monitor changes in the sales and special events industry and develop strategies to improve and adjust to those changes

Skills

• 5+ years of experience generating consistently profitable relationships in the entertainment and hospitality industries preferred
• Working knowledge of local and regional markets, special event operations, and guest relations
• Strong inter-personal skills
• Skilled at Microsoft Suite of Programs, Catering Software, and Calendaring Systems Experience with Momentus Elite and Prismm is preferred
• Able to delegate, follow up, and relate to staff, guests and clients in a positive, timely and effective manner

Knowledge, Skills and Experience

Education - Bachelor's Degree

Experience Required - 5+ Year

This position is on-site.

Dining & Entertainment Hubs (Similar Scale/Vibe):

• : A revitalized historic building with numerous artisan food vendors, live music, and a vibrant, bustling atmosphere.
• : A large outdoor mall with a Ferris wheel, movie theaters, diverse restaurants (like CUCINA enoteca, Javier's), and entertainment, attracting a broad crowd.
• The OC Mix (Costa Mesa): A trendy food hall and marketplace with unique shops, eateries, and a sophisticated yet casual vibe, great for foodies.

Upscale & Stylish:

• A&O Kitchen + Bar (Balboa Bay Resort, Newport Beach): Chic, waterfront dining with fire pits, upscale but family-friendly.
• Sapphire, Cellar-Craft-Cook (Laguna Beach): Stylish global fusion with ocean views, elegant yet accommodating to families.
• Broadway by Amar Santana (Laguna Beach): Upscale dining with a sophisticated atmosphere.

Entertainment & Arts Districts (For Activity):

• South Coast Metro (Costa Mesa/Santa Ana): Home to Segerstrom Center for the Arts, various restaurants, and shopping, offering a cultural and entertainment focus.
• Old Towne Orange (Orange): A historic downtown square with antique shops, unique restaurants (like The Packing House nearby), and a charming, walkable fee

NOTE:-

• 2 Roles are needed 1 with Venue Event Sales in Orange County and second that could be from another market and has relocated here or from LA / San Diego and willing to work onsite Monday Friday.

• $75-100k salary and 2% commissions for top line sales (Not Net) and then 3% after goal has been hit
  • Experience with selling a minimum of $1 Million a year for their current venues with 5 years of Special Event Sales Needed.
  • Collaborative team players are a MUST, culture is as important as their sales experience.
  • Experience selling multiple venues would be a huge plus.
  • Monday Friday in Office but need to be in the field selling, networking, meeting with clients.
  • Less than 20% travel will go to industry events
  • There are Team and Individual Goals
• These are PRIVATE Events only not the ticketed events, but the Galas, Charity Events, Fundraisers, School Events, etc that fill the spaces when there are not public events happening.
• Counterparts they will work with will do the logistics of running the events but work closely together.
• Fun work culture team environment small but mighty team all women currently
  • Educational team outings / Walk other site venues
• Event Software experience Need to have BEO platform experience along with Event Logistics platforms. Preferred to be Momentus Elite and Prismm but want to ensure they have been using an industry platform