Delivery Manager

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are looking for a seasoned Delivery Manager with deep domain expertise in Banking and Financial Services (BFS) to lead and manage complex technology engagements. This role involves overseeing delivery across onshore and offshore teams, ensuring client satisfaction, operational excellence, and alignment with business objectives. The ideal candidate will have experience in large-scale program delivery, strong stakeholder management skills, and a proven track record of leading cross-functional global teams.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within New York, NY/Alpharetta, GA is $130k - $150k/year & benefits (see below).

The Role

Responsibilities:

• End-to-end ownership of delivery for BFS client engagements, ensuring quality, timeliness, and budget compliance.
• Lead large distributed teams across onshore and offshore locations.
• Collaborate with clients to define delivery roadmaps, manage scope, and track milestones.
• Ensure alignment of delivery with contractual commitments, SLAs, and KPIs.
• Work closely with sales/account teams to identify new opportunities and support growth within existing accounts.
• Manage risks, issues, and dependencies proactively.
• Oversee resource planning, capacity management, and performance reviews.
• Facilitate governance meetings, status updates, and executive reporting.
• Ensure compliance with information security, regulatory, and audit standards applicable in BFS environments.
• Drive continuous improvement, innovation, and automation in delivery processes.

Requirements:

• 10-15 years of experience in IT services/consulting with at least 5+ years in a delivery leadership role.
• Strong domain experience in Banking and Financial Services, with exposure to areas such as payments, lending, capital markets, or core banking.
• Proven experience in managing large programs/portfolios in a global delivery model (offshore-onshore).
• Strong understanding of SDLC, Agile/DevOps methodologies, and enterprise technologies.
• Excellent client-facing and stakeholder management skills.
• Strong analytical, problem-solving, and team leadership capabilities.
• PMP, Scrum, or SAFe certifications are a plus.
• Bachelor's degree in Engineering/Technology or related field; MBA preferred.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.