Field Service Engineer II - Chicago IL

Work Schedule
First Shift (Days)

Environmental Conditions
Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Job Title: Field Service Engineer II

Location:

Band: 5

As part of the Instrument and Enterprise Services (IES) team (ULS brand), you have the opportunity to join a community of engineers who have strong customer relationships and solid technical knowledge within our Laboratory Products Division (LPD). At Thermo Fisher Scientific, we enable you to work autonomously and provide field service support to many different customers while developing your professional skills at the same time.

What will you do?

• Repair, install, and maintain a variety of laboratory equipment products including incubators, centrifuges, cold storage (refrigerators and freezers), computer server based remote monitoring systems and other equipment as needed
• Schedule and complete thorough preventative maintenance service to assure peak uptime of customer equipment
• Understand customers' needs to best promote service contracts, services, and new equipment.
• Manage expenses and spare parts inventory in a timely and accurate manner
• Document daily service actions through the company work order database
• Maintains courteous, and knowledgeable communication with customer to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.)

How will you get there?

• Strong electronic/electrical and mechanical background preferred, IT/Networking background preferred, refrigeration experience a plus
• Advanced knowledge working with basic test equipment such as DMM, tachometer, temperature devices, etc.
• Good understanding of Smart Phones, Computer operations preferred Data Base management a plus
• Demonstrated mastery of LPD product lines with minimal supervision
• Proven ability to mentor and train other engineers with difficult service calls that require technical expertise
• Ability to work independently diagnosing and troubleshooting with schematics, diagrams, service manuals and other technical documentation

Education

• Associates Degree in Electronics or Engineering or equivalent education/experience
• Microsoft A+ preferred
• IT and networking experience a plus

Work Environment

• Ability to lift 50 lbs with assistance, and carry 25-30 Lbs. continuously throughout the day
• Must adhere to customer clean room environments and wear appropriate Personal Protective attire as required
• Ability to drive frequently within territory and travel overnight if necessary
• Must have a valid driver's license and a safe driving record

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.

Apply today! ;br>
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Compensation and Benefits
The hourly pay range estimated for this position based in Illinois is $31.73-$47.60.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: