IVR Architect (Kore AI)

  • Charlotte, NC
  • Posted 19 hours ago | Updated 2 hours ago

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - long term

Skills

ChatBot
IVR
KoreAI

Job Details

Hi,

hope you are doing well.

I was trying to reach you for below mentioned job role, let me know if you are available in the job market or having any reference for the same.

Job Title : IVR Architect (Kore AI)
Location : Charlotte NC (100% Onsite)
Job Type: Contract

  • Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
  • Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and integrations with conversational AI platforms, frameworks, and tools.
  • Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
  • Experience with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
  • Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
  • Good to have knowledge in KORE AI as current IVRs are build in KORE AI platform and integrations required with KORE AI.

Mandatory Skills

Java, Prompt engineering, LLM integrations, API, Web services, LCNC platform exposure NLU / NLP model implementation

Thanks & Regards

Prabal Pratap Singh

LinkedIn :

Phone: ext 116

Edge Global LLC An E-Verify Company

1604 Spring Hill Road, Suite 221

Vienna, VA 22182

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