IVR Architect (Kore AI)

  • Charlotte, NC
  • Posted 15 hours ago | Updated 1 hour ago

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - long term

Skills

ChatBot
IVR
KoreAI

Job Details

Hi,

hope you are doing well.

I was trying to reach you for below mentioned job role, let me know if you are available in the job market or having any reference for the same.

Job Title : IVR Architect (Kore AI)
Location : Charlotte NC (100% Onsite)
Job Type: Contract

  • Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
  • Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and integrations with conversational AI platforms, frameworks, and tools.
  • Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
  • Experience with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
  • Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
  • Good to have knowledge in KORE AI as current IVRs are build in KORE AI platform and integrations required with KORE AI.

Mandatory Skills

Java, Prompt engineering, LLM integrations, API, Web services, LCNC platform exposure NLU / NLP model implementation

Thanks & Regards

Prabal Pratap Singh

LinkedIn :

Phone: ext 116

Edge Global LLC An E-Verify Company

1604 Spring Hill Road, Suite 221

Vienna, VA 22182

Disclaimer:: We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. We are an equal opportunity employer with a diverse workforce

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.